Citizen Developer

Great that youre thinking about a career with BSI!

Citizen Developer

Chiswick London Hybrid

About the role

This is an exciting opportunity to join the Knowledge Solutions Digital Publishing Services team.

The Citizen Developer is responsible for developing and implementing business solutions using applications or automations using low code tools such as Microsofts Power Platform to enhance operational efficiency and empower nontechnical users to create their own applications.

The role involves identifying business needs designing lowcode/nocode solutions and collaborating with various departments to promote a culture of innovation and selfservice development. The Citizen Developer plays a critical role in driving digital transformation and democratizing application development across the organization.

Knowledge Services is one of the fastest growing business streams within BSI and provide focused delivery on a wide range of high value high impact projects and programmes for Government and Industry.

Responsibilities:

Solution Development and Implementation

• Identify and assess business problems and opportunities for developing custom solutions using low/nocode solutions such as Power Apps Power Automate and Power BI.

• Design develop and deploy lowcode/nocode applications and workflows to meet business requirements.

• Ensure solutions are userfriendly scalable and maintainable.

Collaboration and Support

• Work closely with business units to gather requirements and understand their needs.

• Provide training and support to nontechnical users on the Power Platform to enable selfservice development.

• Collaborate with IT and other stakeholders to ensure alignment with organizational standards and policies.

Innovation and Continuous Improvement

• Promote the use of the Power Platform to foster a culture of innovation and continuous improvement.

• Stay updated with the latest features and best practices of the Power Platform to leverage new capabilities.

• Identify opportunities for process improvement and recommend innovative solutions.

Governance and Best Practices

• Align to guidelines and best practices for citizen development within the organization.

• Ensure that all solutions comply with security compliance and data governance policies.

• Develop and maintain documentation for developed solutions and processes.

Performance Monitoring and Reporting

• Monitor the performance and usage of developed solutions to ensure they meet business needs.

• Gather feedback from users and make necessary enhancements to improve functionality and user experience.

• Prepare and present reports on the impact and benefits of citizendeveloped solutions to management.

To be successful in the role you will have:

• Intermediate knowledge of Microsofts Power Platform including Power Apps Power Automate and Power BI.

• Experience in identifying business problems and developing technologybased solutions.

• Understanding of basic principles of application development and workflow automation.

• Familiarity with data analysis and reporting tools.

• Basic certification or coursework in Microsofts Power Platform or related technologies.

• Basic project management skills

• Proficiency in using data visualization tools

• Lean Six Sigma Green Belt or equivalent is ideal

• Strong problemsolving skills with the ability to analyze and understand business processes.

• Excellent communication skills both written and verbal to interact effectively with nontechnical users.

• Ability to work collaboratively within a team and across departments.

• Proficiency in creating userfriendly applications and workflows.

• Good organizational skills and the ability to manage multiple projects simultaneously.

Grow your career and expand your skills and knowledge.

At BSI we offer opportunities to work across industries and across the globe. Youll benefit from the different perspectives and experiences of your international colleagues as well as ongoing training and development.

We offer flexible working as well as 27 days annual leave paid sick leave bank holidays health insurance life insurance pension plan with company contribution income protection paid maternity leave paid paternity leave paid parental leave adoption leave compassionate leave paid bereavement leave learning and development opportunitiesand a wide range of flexible benefits that you can tailor to suit your lifestyle.

We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86000 customers are based in 193 countries across the globe.

Now were taking on societys biggest challenges. Were developing standards and guidelines that will help our customers get to net zero and were defining the way new technologies such as AI impact all our lives.

Were focused on our future and were looking for people who want to grow with us as we take on the challenges of tomorrow.

At BSI youll find a workplace where everyone can flourish and thrive where innovation is encouraged and where learning is part of your everyday. Youll contribute to work that shapes industries and enhances lives and youll take pride in what you do.

Were looking for passionate people who want to make a difference in a purposeled organisation. If that sounds like you apply now. Together we can help create a better society and a more sustainable world.

D&I Policy

The world needs fresh thinking and new perspectives to tackle its biggest challenges. Its why at BSI were committed to creating a collaborative environment where everyone can contribute. Whatever your background experience or outlook here you can be your best self and do your best work.

If you require any reasonable accommodations to be made on account of a disability orimpairment throughout out our recruiting processplease inform your Talent Acquisition Partner.

#LIJJ1#LIHYBRID

Our Excellence Behaviours: Clientcentric Agile Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting facetoface interviews where appropriate and possible. If you are invited to a facetoface interview but feel more comfortable with conducting the interview virtually please speak to a member of our recruitment team.