Partners eCare Associate Applications Coordinator Ambulatory
Partners eCare Associate Applications Coordinator Ambulatory
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills perspectives and ideas we choose to lead. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law.
- Bachelors Degree in Business IT Healthcare or related required.
- Exposure to healthcare clinical systems and clinical workflows desired but not required.
- Working knowledge of PC applications e.g. Microsoft Office Suite.
- Epic Certification desired or must obtain Epic Certification as outlined by program requirements.
Skills
- Affinity for technology and interest in healthcare operations.
- Understands the technology capability as it relates to the business requirements.
- Understanding of change management techniques.
- Solid verbal and written communication skills.
- Solid problem solving and negotiation skills.
- Solid organizational skills with an attention for detail and ability to handle and prioritize multiple tasks at the same time.
- Ability to work effectively in a matrixed reporting environment.
- Ability to review project deliverables for completeness quality and compliance with established project standards.
- Ability to document and communicate the status of progress against plans.
- Selfmotivated independent and possesses the ability to learn quickly
- Ability to successfully obtain Epic certification(s) with provided training(s).
- Ability to successfully negotiate and collaborate with others of different skill sets backgrounds an levels within and external to the organization
- Ability to be flexible versatile and adaptable both in day to day activities conducted in a multisite environment.
Additional Information
- Office setting with some local travel between Partners Healthcare System sites.
- Some travel to Epic in Wisconsin for training
About Us
As a notforprofit organization Partners HealthCare is committed to supporting patient care research teaching and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital Partners HealthCare supports a complete continuum of care including community and specialty hospitals a managed care organization a physician network community health centers home care and other healthrelated entities. Several of our hospitals are teaching affiliates of Harvard Medical School and our system is a national leader in biomedical research.
Were focused on a peoplefirst culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions actions and behaviors. These values guide how we get our work done: Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration.
General Overview
The Partners eCare Associate Application Coordinator reports directly to an Application Manager within the Inpatient Ambulatory or Departmental Application teams; s/he is part of a team dedicated to configuring building testing and activating the assigned application database.
Responsibilities
- Provides certified Epic build expertise and experience for successful product implementation
- Provides certified Epic design expertise to analyze organizations current business practices and translate them into configurations and workflows
- Supports departmental/ functional team with application and information system knowledge
- Tracks and resolves issues and action items
- Recognizes communicates and escalates concerns relevant to critical path and/or timeline in a timely manner.
- Documents and analyzes business processes
- Analyzes business processes to ensure proper system configuration
- Creates and maintains all required system design and build documents
- Participates in weekly team meetings to discuss team and project related activities issues change communications and updates
- Contributes to preparation of testing scripts and materials and performs unit system and integrated testing tasks
- Post live implementation activities and production support
- Uses the Partners HealthCare values to govern decisions actions and behaviors. These values guide how we get our work done: Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration.
- Other duties as required
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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