Customer Experience Officer
Customer Experience Officer
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Salary Not Disclosed
1 Vacancy
Job Description
Join Our Team Customer Experience Officer Wanted in Mulgrave!
ABOUT THE ROLE
Drive Group Australia is on the lookout for a highly motivated Customer Experience Officer to join our team in Mulgrave 7 Miles Street Mulgrave VIC 3170.
In this role youll be the first point of contact for our valued customers providing exceptional service and administrative support to ensure a seamless experience. If youre a people person with a passion for customer care and strong admin skills this is your opportunity to shine!
This is a fulltime permanent role with flexibility available for the right candidate.
ABOUT DRIVE GROUP AUSTRALIA
Drive Group Australia is a nationally growing business dedicated to delivering highquality safe vehicle repairs backed by outstanding customer service. Were proud to be a onestopshop for all things accident repair from drive and nondrive repairs to thirdparty claims and fleet management solutions.
At Drive Group we dont just fix cars we invest in our people.
WHY WORK WITH US
We know great teams build great businesses and were proud to offer a wide range of benefits to support our people:
ME Day A paid day off on your birthday so you can celebrate your way!
Health & Wellbeing Program Access to gym membership deals exercise classes and free GP/physio appointments. Plus support for you and your family with our Employee Assistance Program.
Reward & Recognition Enjoy BBQs team dinners events and companywide awards for top performers.
Everyday Savings Access discounts on insurance movie tickets groceries petrol retail gift cards and more!
Training & Upskilling Get access to ICAR training and more to grow your career.
Flexibility & Stability A permanent fulltime role with parttime options for the right candidate.
Career Progression Were expanding fast and always promote from within.
Referral Bonus Recommend a friend and score up to $5000 when they join us!
ABOUT YOU
To thrive in this role youll bring:
Strong computer literacy and confidence with MS Office & internal systems
A keen eye for detail and great organisational skills
Outstanding verbal and written communication skills
A passion for customer service and a friendly professional attitude
Previous experience in an officebased customer service role
Insurance industry experience (highly regarded but not essential)
A proactive approach to workplace safety
Full Australian working rights
READY TO APPLY
Take the next step in your career and join a team that values what you bring to the table.
Apply now or send your resume to and one of our team members will be in touch.
Drive Group is an equal opportunity employer. We are committed to a culture of safety respect and inclusion where everyone can thrive.
Required Experience:
Junior IC
Employment Type
Full-Time
