The UPS Sales Associate
The UPS Sales Associate
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Job Description
Job description
We are looking for a resultdriven retail Sales Associate to be responsible for all sales job duties from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate you should stay uptodate with product features and maintain our stores visual appearance in high standards. Ultimately the duties of a sales associate are to achieve excellent customer service while consistently meeting the stores sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries Follow and achieve departments sales goals on a monthly quarterly and yearly basis
Go the extra mile to drive sales Maintain instock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with coworkers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities changing the stores design) Skills
Proven work experience as a Retail Sales associate Sales representative or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English
Basic Math skills
Working knowledge of customer and market dynamics and requirements
Track record of overachieving sales quota
Handson experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
High school degree; BS degree in Marketing or related field would be a plus
Job Types: Fulltime Parttime
Salary: $13.00 $16.00 per hour Schedule:
8 hour shift Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required)
Day shift Weekly day range:
Monday to Friday
Weekend availability
Benefits:
Employee discount
Flexible schedule Shift:
Required Experience:
IC
Employment Type
Full-Time
