Staff Software Engineer - Back End Access

Description

Sprout Social is looking to hire a Staff Software Engineer to join our Identity and Access Management teams.

Why join Sprouts Engineering team

With collaborative crossfunctional teams that span mobile frontend backend and site reliability engineeringthe Sprout Engineering team is a place to sharpen your craft and solve hard problems with the smartest people in the industry. Youll get to work on a techgiant scale with smaller supportive teams where every engineer has the chance to make an impact on our company and our customers. The best part In our industry you often have to switch jobs or even companies to learn a new part of a tech stack or business. But at Sprout our product is a suite so you just need to move teams. Youre able to diversify your skills which not only benefits your teambut also your career.

What youll do

Our Identity and Access Management (IAM) engineering teams build elegant platform solutions that power multitenant features across our entire suite of products. Our solutions help our customers administer user access in dynamic and everchanging environments offer granular authorization support for our public APIs and enforce access controls across our entire product portfolio at scale in our authorization data plane. Our teams collaborate across the entire R&D organization and your leadership and effective communication skills will be just as valuable as your ability to delve into challenging technical problems to arrive at simple and scalable solutions.

• You will collaborate with the stakeholders to inform our IAM technical vision.
• You will help lead the team through complex product and technical roadmaps guiding them to consistently successful outcomes.
• You will champion the quality of service for our access control and data planes ensuring our teams ongoing operational excellence is at the forefront of everything we deliver.
• You will work to improve the processes systems and tools we use to deliver quality products champion ideas that matter and hold the team accountable.

What youll bring

Were looking for a deeply technical creative collaborative pragmatic highly motivated and inquisitive leader to join our team in building great software. If you love solving hard problems delivering and sustaining highquality software and confidently guiding your peers to learn from and teach each other wed love to talk with you!

The minimum qualifications for this role include:

• 7 years experience developing and supporting software in a production environment
• 5 years experience programming in an object oriented language such as Java Python C# or C
• 3 years experience leading engineering projects and initiatives including the design development and implementation of distributed systems ensuring delivery of reliable services prioritizing technical improvements with crossfunctional teams and/or driving technical vision.

Preferred qualifications for this role include:

• 5 years experience developing and supporting high throughput scalable distributed and resilient authorization solutions
• Experience working with proven IAM standards such as OAuth 2.0 OIDC SAML RBAC and JWTs
• Experience working with cloud computing technologies such as AWS or GCP

How youll grow

Within 1 month youll plant your roots including::

• Complete Sprouts New Hire training program alongside other new Sprout team members.
• Get acclimated to the teams current Objectives and Key Results along with future product roadmap priorities.
• Learn about our current multiproduct Identity and Access Management technical vision.
• Deploy and make changes to our production systems.
• Become familiar with the teams current Service Level Agreements (SLAs) that ensure a worldclass customer experience as well as the SLOs and SLIs we use to proactively track our performance against our SLAs.
• Collaborate regularly with product managers product designers engineers and other product teams to deliver value to our users.
• Embrace regular team feedback on your work through code reviews and pairing.

Within 3 months you will:

• Begin operating as the access domains technical owner by leading initiatives coordinating with stakeholders and assuming responsibility for our quality of service.
• Work with product managers UX developers backend and frontend engineers to lead your first feature delivery with deliverables broken into an MVP and iterative milestones.
• Proactively build relationships with members on other teams through active networking and community building.
• Decompose work into small similarlysized units so that tasklevel estimation is trivial.
• Become an active participant in code reviews and retrospectives continuously providing guidance and feedback to others.
• Foster a positive culture on your teams as an intrinsic side effect of the way you communicate and collaborate.
• Work with your team to create and prioritize quarterly team goals.
• Be the first line of defense against product outages and bugs while on support duty.

Within 6 months you will:

• Design create and maintain access platform solutions that execute at internet scale in a cost effective manner.
• Apply your expertise to enhance our existing use of monitoring and alerting tools thereby ensuring we know about problems before our end users or other backend teams reliant on our platform.
• Identify technical debt and performance bottlenecks within our systems come up with a plan to improve them and release them to production.
• Frequently partner with other engineers to iterate on our existing IAM technical strategy in service of our overall vision.
• Lead technical design planning and facilitate peer review for new feature ideas.
• Mentor engineers helping them level up technically.
• Author your career growth plan with your managers support and work towards it.

Within 12 months you will:

• Be the goto expert of your teams systems at the company.
• Utilize the crossorganization connections youve built to identify IAM areas of need across our platform and create plans that incorporate bigpicture technical alignment with other leaders.
• Own crossorganizational IAM projects and architecture demonstrating project management skills consensus building and strong leadership.
• Actively mitigate risk of failed delivery and missed deadlines through courageous transparent communication with colleagues and stakeholders throughout a project life cycle.
• Have opportunities to contribute to inhouse technical presentations and workshops that share your expertise with large groups of Sprout engineers.
• Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we havent even considered yet.

Of course what is outlined above is the ideal timeline but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

Were proud to regularly be recognized for our team product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance like our flexible paid time off and parental leave program
• Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental wellbeing of our team
• Ongoing education and development opportunities via our program and employeeled diversity equity and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting

Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter.

Individual base pay is based on various factors including work location relevant experience and skills the responsibility of the role and job duties/requirements. In the United States we have two geographic pay zones. For this role our current base pay ranges for new hires are:

• Zone 1 (New York California Washington): $184008 (min) $230000 (mid) $276012 (max) USD annually
• Zone 2 (All other US states): $167300 (min) $209100 (mid) $250900 (max) USD annually

The listed ranges represent the full earning potential in this position. Starting salaries for wellqualified new hires are typically around the midpoint of the range. These ranges were determined by a marketbased compensation approach; we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges. We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employees total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprouts equity plan. Employees (and their dependents) are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health (a wellness benefit). Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution. Sprout offers Flexible Paid Time Off and ten paid holidays. We have outlined the various components to an employees full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity race color religion national origin or ancestry sex (including sexual identity) age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law. Learn more about our commitment to diversity equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit your application please email us at Include the nature of your request and your preferred contact information. Well do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g. you send your resume but are not requesting an accommodation).

For more information about our commitment to equal employment opportunity please click here 1 Equal Opportunity Employment Poster 2 Sprout Socials Affirmative Action Statement 3 Pay Transparency Statement.

When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software Inc. and Crosschq Inc. cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf. Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally Sprout Social participates in the EVerify program in certain locations as required by law.

#LIREMOTE