Experienced Service Dispatcher
Experienced Service Dispatcher
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Job Description
Job Title: Service Dispatcher Ford
Location: Classic Ford Lincoln of Columbia (Mills Automotive Group)
Address: 177 Greystone Blvd Columbia SC 29210
Job Type: Fulltime
Job Overview:
Classic Ford Lincoln of Columbia part of Mills Automotive Group is seeking a motivated and experienced Service Dispatcher to join our team. The ideal candidate will be a selfstarter with excellent organizational skills and a strong ability to lead a team. In this role you will be responsible for increasing production in the shop ensuring the flow of work is moving smoothly maintaining a clean and organized shop environment and supporting the Shop Foreman with technician training. This is a handson leadership position working directly with the Service Manager Service Advisors Shop Foreman and technicians to oversee daytoday shop operations.
Key Responsibilities:
- Lead and Manage the daily operations of the service department to maximize efficiency and meet production goals.
- Increase Shop Productivity by effectively managing work flow reducing downtime and ensuring vehicles move quickly and efficiently through the repair process.
- Maintain a Clean Shop Environment: Ensure that the shop is wellmaintained organized and meets safety standards.
- Assist with Technician Training: Work closely with the Shop Foreman to mentor and assist in the training and development of highly skilled technicians.
- Collaborate with Team Members: Work directly with the Service Manager Service Advisors and technicians to ensure communication is clear and the service department is operating efficiently.
- Monitor Service Progress: Ensure that work is being completed within the expected timeframes and to high standards of quality.
- Foster a Positive Work Environment: Lead by example maintaining a productive supportive and teamoriented atmosphere in the shop.
- Optimize Service Flow: Identify and implement process improvements to enhance the efficiency and effectiveness of the service department.
Qualifications:
- Minimum 5 years of service experience in an automotive service department with at least 2 years in a leadership or supervisory role.
- Proven ability to lead a team and manage daytoday operations in a fastpaced environment.
- Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively.
- Exceptional people skills with the ability to motivate and communicate with a diverse team.
- Ability to train and mentor technicians helping them grow and stay current with industry advancements.
- A proactive selfmotivated individual with a handson approach to problemsolving.
- Experience working in an automotive service environment preferably with Ford vehicles.
- Strong attention to detail and commitment to delivering highquality service.
What We Offer:
- Competitive Salary with excellent income earning potential.
- Production Bonuses to reward your hard work and success.
- Comprehensive Benefits package including 401K Dental and Medical insurance.
- Paid Vacation and Paid Training opportunities.
- A Positive Work Environment with an experienced motivated team.
- Opportunities for Advancement within Mills Automotive Group one of the largest automotive networks with 37 stores.
About Us:
Classic Ford Lincoln of Columbia is part of Mills Automotive Group a wellestablished name in the automotive industry. We pride ourselves on having a young and highly skilled team of technicians eager to grow in their careers. Our service department is focused on providing outstanding service and maintaining the highest standards of quality and efficiency.
How to Apply:
If youre an organized selfmotivated individual with a passion for leadership and the automotive industry we want to hear from you! Please submit your resume and cover letter to our HR team at insert email/website or apply directly through our website.
This is a fantastic opportunity for someone looking to make an impact and grow with an exciting fastpaced service department!
Required Experience:
Senior IC
Employment Type
Full-Time
