Residential Manager

Essential Job Functions and Responsibilities

• Provide direct assistance to agency staff and individuals regarding methods strategies and techniques relative to Individual Program Plan implementation.

• Review individual services (e.g. goals and objectives) for compliance with all standards and state requirements as they relate to the provision of inservice/staff development.

• Act as a resource to program service staff. Recommend to the teams the need for further assessment or revision of current methods strategies and implementation techniques etc. Provide adequate followup to (e.g. hands on training) in all need areas.

• Provide coaching and resource expertise for staff to foster skill in implementing ISP programs as well as other staff development issues not part of the formal ISP process.

• Will be responsible for providing orientation training to new employees as assigned including First Aid and CPR instruction. This training entails working evening hours in the group homes to ensure comprehensive followup.

• Work with transportation related issues such as cab bills changes in city bus routes changes in charges for use of public transportation and provides input to the department in determining needs for individualized transportation by Fraser.

• Act as the coordinator and liaison of Fraser individuals to promote community inclusion and socialization. Provide direct assistance to program services staff to develop/plan events and obtain and share community information.

• Participate in agency committees as assigned.

PROPERTY

• Provides overall supervision and monitoring of the home environment including coordination of the care and maintenance of the property and working with maintenance staff.
• Assures completion of monthly documentation within the residences (cleaning lists menus fridge temps etc..

FINANCIAL

• Assists people to obtain and maintain eligibility for financial benefits assists people in managing their personal funds maintains financial files and monitors financial status monthly (housing assistance SNAP Medicaid Social Security etc..
• Performs Social Security Representative Payee responsibilities and any additional fiduciary support that people supported may need. This includes but is not limited to meeting all deadlines for reporting or recertification for Veterans Administration Benefits Social Security and Supplemental Security County Benefits Tribal Monies Medical Assistance SNAP Prepaid Burials etc. and the meeting the reporting requirements for these services. It is the responsibility of this position to assure that the people supported have access to the services that they are entitled to.
• Prepares financial profiles for annual OSP meetings.

PERSONNEL

• Works with the Independent Living Services Administrator (ILSA) to interview and hire Direct Support Professionals.
• Supervises Direct Support Professionals and Residential Coordinators and evaluates performance annually implementing administrative recommendations.
• Completes Direct Support Professionals scheduling and hours as assigned and authorizes weekly employee time sheets.
• Completes census of people supported and reports individuals days absent from facility.
• Models expertise to the Direct Support Professionals and Residential Coordinators regarding methods strategies and techniques relative to the OSP implementation.

PROGRAM

• Manages assigned caseload to ensure coordination and completion of QIDP/QDDP responsibilities as they relate to housing financials health and the daytoday wants and needs of the people supported.
• Maintains open communication with people supported guardians and family Case Manager Direct Support Professionals and other team members.
• Uses their working knowledge of licensing certification and accreditation standards when observing service delivery to assure that compliance with the standards is being met.
• Completes and updates General Events Reports including team member notifications environmental assessments and any additional required followup.
• Initiates and documents monthly Guardian and family contacts.
• Responds to requests from people supported/family/Guardians/vocational and day support providers pertaining to the residence and day to day needs.
• Assists Fraser Ltd.s medical services department as requested.
• Assures the consistent and accurate entry of program related data by Direct Support Professionals.
• Participates in internal and external investigations as requested.
• Adheres to oncall policy and procedure and participates in the oncall rotation as scheduled.

TRAINING

• Coordinates staff meetings and ensures Direct Support Professionals receive both inservice and program specific training.
• Provides inhome expertise and ongoing modeling for Direct Service Professionals regarding methods strategies and techniques relative to OSP implementation.
• Observes program delivery on an ongoing basis to identify additional training opportunities for Direct Support Professionals.
• Assists with any additional training needs which may arise as requested.
• Acquires and maintains CPR & First Aid Instructor Certification instructing training classes as requested.

Supervisory Responsibilities

• Supervises Residential Coordinators

• Supervises Direct Support Professionals

Additional Duties Responsibilities and Qualifications

• Completes all other duties as requested or assigned

Education and/or Experience

MINIMUM

• Qualified to act as a Qualified Intellectual Disabilities Professional/QIDP/QDDP (bachelors degree in special education learning disabilities education social work or a related field AND one year experience working directly with individuals with intellectual disabilities). Will consider 5 years experience in lieu of degree.
• Strong interpersonal oral and written communication skills
• Time management skills and ability to organize workload
• Previous experience effectively supervising employees