DocuSign CLM Salesforce Administrator
DocuSign CLM Salesforce Administrator
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Job Description
DocuSign CLM / Salesforce Administrator
We are seeking a skilled and experienced Salesforce Administrator with expertise in DocuSign CLM to join our team. This role combines technical development configuration and integration responsibilities on the Salesforce platform with a focus on DocuSign CLM to support contract lifecycle management and business process automation.
The ideal candidate will work closely with Business Analysts Solution Architects and stakeholders to deliver highquality solutions that meet business requirements while adhering to best practices. This role offers an exciting opportunity to work on cuttingedge Salesforce and DocuSign CLM solutions driving innovation and efficiency in contract lifecycle management and business processes. If you are a motivated and experienced professional with a passion for delivering highquality solutions we encourage you to apply.
Key Responsibilities:
- Design develop and implement CLM solutions for the Salesforce platform.
- Build and maintain workflows templates and features within DocuSign CLM and Salesforce to support the contracting lifecycle and automate business processes.
- Collaborate with Business Analysts to translate business requirements into scalable and efficient solutions.
- Participate in technical design sessions and create technical solution documentation aligned with business objectives.
- Configure test document and maintain both outofthebox and custom solutions integrations and data migration elements.
- Ensure adherence to development lifecycle activities within the SAFE Agile process.
- Triage and resolve production defects and technical support escalations as needed.
- Ensure process adherence and quality standards for all code and configuration items.
- Advocate for Salesforce and DocuSign CLM best practices design principles and development methodologies.
Required Skills and Experience:
Salesforce Expertise:
- 2 years of handson experience configuring and supporting Salesforce products including Sales Cloud Service Cloud and Community/Experience Cloud.
- Proficiency in declarative development tools such as Flow Process Builder and Lightning Components.
- Active Salesforce Administrator certification or the ability to achieve relevant certifications upon hire.
DocuSign CLM Expertise:
- 3 years of handson experience with DocuSign CLM including template creation workflow automation and system integrations.
- Understanding of DocuSign CLM delivery standards AppExchange offerings and contract generation processes.
- Experience with enterprise document capture repository and process management capabilities.
- Knowledge of classification taxonomy design and security models for managing structured and unstructured content.
Soft Skills:
- Strong verbal written and interpersonal communication skills.
- Collaborative team player with a positive attitude and intellectual curiosity.
- Ability to work independently think creatively and articulate process changes and improvements across the organization.
- Skilled in providing recommendations for process and systems improvement.
Preferred Qualifications:
- DocuSign CLM Certification.
- Experience with DocuSign eSignature.
- Familiarity with automated and manual testing processes.
- Experience leveraging virtual resources to drive projects to completion.
- Experience with integration tools such as DellBoomi and Salesforce deployment tools like AutoRABIT Copado or Gearset.
- Working knowledge of GIT VSCode and Salesforce data query tools.
- Familiarity with NetSuite.
What We Bring:
Mimecast offers formal and on the job learning opportunities maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle and importantly working in cross functional teams to build your knowledge!
Working Hours: The successful candidate will be required to work from our Bangalore office two days a week while following UK business hours. The remaining three days will be remote with a shift from 3:30 PM to 11:30 PM IST 2:00 PM EST) to better align with the time zones of most of the team based across various U.S. locations.
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DEI Statement
Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.
Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.
Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
