Octopus Energy Business has exciting opportunities to join our field team helping small businesses.Over the last few years weve been changing the landscape of traditional field sales and reinventing customer interactions within the domestic energy market.
Were now revolutionising the business energy market with a focus on helping micro businesses with our transparent approach to engaging with new business prospects. Were focused on making energy greener and better for everyone both at home and at work. We put our customers first every time and are looking for amazing people to help us do that!
Here at Octopus were working hard to reinvent face to face activity by combining better customer data our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations with small business owners. Youll be at the frontline of our brand and as such youre responsible for showing the best of Octopus Energy Business.
What youll do
Communicate with businesses; Our Business Energy Helpers spend their time talking to small business owners and decision makers explaining the benefits of renewable energy and helping them switch to Octopus Energy Business
We are obsessed with excellent customer experience and we go above and beyond to ensure this happens with every business we speak to leaving them feeling positive about Octopus regardless if they switch
We engage with customers via a few different channels at their business is the main one however we also showcase our services at venues events and some of the best business expos and conferences around the country our Business Energy Helpers look after theseHelp us shape the small business products we offer to businesses feedback we receive from customers helps us build new tariffs launch new initiatives and make changes to our existing tariffs our teams of Business Energy Helpers are key to us getting this information from customers quickly
Enhance the customers experience well give you the tools to chat about domestic energy solar heat pumps and many more additional services
What youll need
We tend to work in small teams however at times our Business Energy Helpers will work autonomously an ability to self motivate and be confident working on your own is a must
Honest and hard working approach to each day is probably the most important attribute we look for in Business Energy Helpers our teams all love helping customers and each other
Previous experience in a B2B role or in the energy industry would be advantageous although not essential
Understanding of the business sales cycle including diary planning and pipeline management would be helpful
Were a caring team who like to keep in touch with each other we have daily team check ins and weekly regional and department wide catch ups please dont think of corporate type meetings we dont take ourselves that seriously!
An appetite to learn new things work with some really switched on people and treat people in a fair and respectful manner
Why else youll love it here
Wondering what the salary for this role is Just ask us! On a call with one of our recruiters its something we always cover as we genuinely want to match your experience with the correct salary. The reason why we dont advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesnt apply to Octopus whats more important to us is finding the right octofit!
If this sounds like you and you want to know more apply now to have a further conversation with someone in our team! If you dont have a CV to hand then thats also fine... please attach a short message as your CV just telling us a bit more about you and why youre interested in a career at Octopus Energy!
If this sounds like you then wed love to hear from you.
Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodationsWhether you require specific accommodations or have a unique preference let us know and well do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100 of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Octopus were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities an inclusive work environment and fairness for everyone.
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