Service Advisor
Service Advisor
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Job Description
Wild Fire HarleyDavidson
Villa Park IL
About Us
Wild Fire HarleyDavidson/KTM is part of the Windy City Motorcycle Company (WCMC) a veteranowned and operated company made up of riders for riders. As the industrys largest motorcycle retailer WCMC is defining the standard and future of the motorcycle retail experience. Our teams are driven by a foundation of passion for fulfilling twowheeled or threewheeled dreams making every day at work a new adventure. Are you ready to roll on the throttle and join us
Hourly Range: $15$18/hour Commission
Position Overview
As a Service Advisor you are the main point of contact for customers looking to get their bikes serviced at our dealership. You are the liaison between our customers and service technicians.
Duties Include:
- Ensure customer service by working with customers to determine their motorcycle issues/problems and develop ongoing relationships
- Inspect bikes to identify and verify service needs
- Work closely with service technicians and explain pricing details of repairs to customers
- Sell additional services by pointing out service specials or additional work needed
- Assign service jobs to technicians based on skill level and current resource utilization
- Keep customers in the loop on their repairs and communicate when it is ready for pickup
What we offer:
- Annual income increases
- Flexibility
- Opportunity for growth within the company
- Generous employee discounts
- Paid training and time off
- Business casual dress code
- Health dental vision and life insurance and savings accounts
- 401k plan with a company match
- A fun environment!
Windy City Motorcycle Company is an equal employment opportunity employer.We welcome all to come as they are!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
