Senior Account Manager - Content Production

About Kraft Heinz & The Kitchen

The Kraft Heinz Company produces some of the worlds most recognisable food products and billions of people have grown up with ts famous brands. As ts resourcing and production partner Hogarth Worldwide powers The Kitchen Kraft Heinzs internal creative digital agency. Developing social and digital content at the speed of culture The Kitchen is expanding rapidly and currently operates from the UK Italy Spain Germany the Netherlands Australia Indonesia Brazil and China. To take that growth even further were looking for someone who is as excited by the Kraft Heinz legacy as we are and wants to take their career to the next level.

The Role

The Senior Project Manager is responsible for the effective and efficient delivery of projects within the account. Working closely with your peers as a Senior Project Manager you will ensure smooth running of projects managing creative resource and developing project plans.

You will have exceptional attention to detail be process driven and able to partner effectively with internal teams. When working with familiar deliverables you must be able to manage multiple projects simultaneously. You will stretch your account management skills through client engagement and working with partner agencies.

As a Senior Project Manager you report into the Kitchen Hub Lead/Client Director and are expected to support with various tasks to ensure and enable the overall smooth running of the teams.

You will have experience in managing creative teams social media and content production.

Key areas of responsibility

Communication

• The key daytoday contact for clients across projects theyre working on

• Understanding of clients needs to deliver high satisfaction levels

• Ensure awareness of timelines and deliverables on projects

• Ensure a clear understanding of creative brief deliverables and timeline for each project

Collaboration

Demonstrate strong collaboration skills with internal teams and key external partners to ensure quality and adherence to production guidelines for key deliverables

Process

• Manage smalltomedium projects independently from initiation through to completion

• Work with crossfunctional teams in a fastpaced agency environment

• The ability to task manage globally distributed project teams; this includes aligning onproject objectives and goals defining roles in the project and assigning project teammembers to those roles

• Keep projects on track through clear task lists timing schedules risk register trackersstatus and contact reports

• Ensuring accurate resource projections on a projectbyproject basis. This will bebased on project plan resource forecasts

• Participate actively and can knowledgably articulate status internally and during client interactions

• Identify potential project risks and if needed escalate to Management

• Liaise with clients/agencies/suppliers to obtain schedules briefs assets technicalspecifications

• Ensure the highest quality is always delivered to clients

Financials

• Own project budget and tracking of all ongoing costs throughout project lifecycle reconcile estimates to actuals on all projects and resolution of budget discrepancies between disciplines vendors and clients

• Manage POs financial reporting tracking billing against all project budgets

• Early identification and escalation of projects that are in danger of budgetoverrun

Requirements

• You will be expected to be an excellent communicator confident in sharing your views and opinions with internal and external teams. You will have excellent process and organisational and a proactive nature

• An understanding of marketing and production implementation processes across key channels such as digital design content social etc

• Understanding of the production and the creative development process content production technology quality assurance testing and marketing methodologies

• Ability to manage small projects with varying components demonstrating ability to deliver on time and on budget

• Experience of client relationships

• A professional calm approachable demeanour

• Strong written and verbal communication

• An appreciation for how great work gets done and a commitment to ensuring flawless and delivery

• Proficiency with Microsoft Word Excel PowerPoint Visio wireframing/workflow tools online project management/collaboration/ticketing tools e.g. Smartsheet Monday etc

Please note this role requires to be onsite at Heinz client The shard twice3x a week and 1 from Hogarth

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