Guest Services

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

• Customer Service Experience

• Excellent communication and customer service skills
• Being extremely accommodating and going the extra mile for our guests
• Dependable attendance and punctuality
• Ability to work with professionalism with all team members and guests at all times; professional appearance and demeanor
• Extremely knowledgeable about all menu items including food and beverage features special dietary needs and allergy information
• Must be able to thrive and excel in a fastpaced environment and consistently uphold very high standards
• Technology aptitude for working with POS and digital register; Ability to handle payments accurately and responsibly
• Must be able to maintain a positive attitude at all times and demonstrate teamwork
• Attention to detail ability to work unsupervised while maintaining safety and quality standards

• Be a Brand Ambassador! Promote CatchaFires goals and company culture; follow company policies & procedures
• Greeting all guests immediately and helping guests find seats in the dining and bar areas as needed
• Escorting guests to their seats in the dining areas and suggesting seating in the bar area as needed
• Taking carryout orders in person and over the phone; taking payments with speed and accuracy; responding in a proactive and friendly manner to any guest concerns to ensure outstanding satisfaction
• Checking out carryout customers by locating and coordinating orders
• Being extremely knowledgeable about our menu; answering guests questions providing outstanding customer service and making recommendations
• Running and serving food/beverages to guests in a professional and timely manner
• Bussing all areas of the restaurant in a professional and timely manner
• Understanding our online ordering system and being knowledgeable regarding information such as hours directions menus general operations etc.
• Completing opening and closing duties to allow for a successful service (cleaning organizing restocking)
• Completing side work duties including polishing glassware and silverware cleaning floors sanitizing tables bussing and maintaining overall cleanliness of the restaurant space
• Acknowledging and thanking all guests as they depart

• Health Dental & Vision Insurance
• 401(k) Plan with excellent company match
• Paid Time Off
• Staff Meal Discount Additional Discounts
• Ongoing Career Development
• Opportunity to join a vibrant and growing company!

• Ability to frequently sit stand walk stoop kneel crouch
• Ability to frequently talk hear taste and smell
• Vision abilities include close vision distance vision and the ability to adjust focus
• Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours.

CatchaFire Pizza was founded by Jeff and Melissa Ledford in 2012. Their food truck hit the streets of Cincinnati in 2013 serving woodfired pizza all over the city and becoming one of the areas premier caterers. Within the last ten years the company has experienced impressive and consistent growth evolving from a handful of employees serving strictly from a food truck to three brick and mortar locations with a team of 130.

Since its inception CatchaFire Pizza has successfully built a reputable and marketable brand in the greater Cincinnati area while creating a strong company culture. Dedication professionalism and passion have propelled the company to be one of the top dining destinations in Cincinnati. CatchaFire Pizza specializes in Neapolitanstyle woodfired cuisine that is creative healthy and delicious. Their elevated yet approachable style is Chefdriven and their passion for food and beverage is evident in every aspect of the operation. CatchaFires team of culinary professionals consistently offers highquality food using the best local ingredients. The menu is vibrant and diverse and certain to please everyone including families pizza purists foodies vegetarians and vegans.

OUR MISSION

1 of our gross annual sales is donated to environmental nonprofits through our partnership with 1 for the Planet. We are committed to finding sustainable ways to operate our company such as sourcing food from local suppliers composting partnering with sustainable companies and volunteering in our local communities.

We invest in our people and promote from within. We offer all fulltime employees health insurance paid time off and contribute toward their retirement.

We are a craft restaurant making all of our dough and sauces in house and sourcing the best local ingredients. We hold our food to a high standard and do not compromise on quality. Our food is not fast food; it is made to order so although it might take a little longer it will be worth the wait.

We believe its important for every one of us to find time to explore grow and follow our passionsFEED YOUR FIRE!

CATCHAFIRE PIZZA LOCATIONS

BLUE ASH Restaurant Bar & Bottle Shop

CatchaFire Pizzas Blue Ash restaurant bar & bottle shop in downtown Blue Ash has a beautiful relaxing dining space with a large patio and garage doors giving the space a welcoming indoor/outdoor feel. CatchaFire has successfully established a thriving business by engaging with the community and offering everything from wine tastings to trivia and live music.

LEBANON Taproom & Event Space

CatchaFire Pizza opened a third location in Lebanon OH in late 2022. The space is expansive with a large dining room indoor/outdoor bar and patio as well as a private event space. Located in downtown Lebanon CatchaFire has paved the way for a fun and dynamic dining scene for the growing Lebanon community.

WESTWOOD @ West Side Brewing Taproom

CatchaFire operates an expansive exhibition kitchen highlighting the experience at WestSide Brewing allowing customers to view three woodfired blazing ovens and feast on everything from specialty pizzas to artisan appetizers salads and desserts. CatchaFire Pizza is the exclusive caterer of WestSide Brewings private events spaces in Westwood.

COLLEGE HILL Restaurant Bar & Event Space

Coming Soon!