Business Intelligence Manager CRM
Business Intelligence Manager CRM
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Business Intelligence Manager CRM
Business Intelligence
Footprint Center
Phoenix Arizona
Job Summary:
Player 15 Group includes several companies and many different departments that support the Phoenix Suns Phoenix Mercury and Footprint Center.
Would you like to win championships and create sustained success Suns Legacy Partners is looking for individuals that are committed to pursuing excellence and be part of creating memorable experiences.
We are seeking an experienced and highly motivated individual to join our team as a Business Intelligence Manager CRM to join our Business Intelligence team and work closely with the Membership Sales Finance and Digital Marketing by overseeing our main CRM and driving meaningful insight on our sales cycle and efficiency.
What Will You Do:
- Own maintain and improve our backend CRM system and CRM overlay (KORE) through managing workflows thirdparty integrations and data exports
- Partner with Premium and Membership sales teams Integrated Marketing and Finance to create a holistic understanding of our sales business from lead generation to close
- Develop dashboards and deliver insights on campaign lead and rep performance among others
- Work closely with Legal and Finance to track premium contract sales
- Collaborate with Sales leadership on training audit CRM input and campaign management
- Provide a continuous feedback loop on quality of leads with digital and brand marketing through deep analysis
What We Need from Our Business Intelligence Manager CRM:
- Strong programming skills (SQL and Tableau preferred)
- Previous experience with CRM (Dynamics or Salesforce)
- Strong ability to translate technical information to the intended audience
- Demonstrated selfstarter
- Detail oriented with a curiosity to problem solve and identify solution to discrepancies
- Ability to work in fast paced environment with quick turnaround times
- Experience conducting and analyzing qualitative and quantitative research
- Excellent written and verbal skills. Possess high degree of discretion integrity professionalism and accountability
- Strong ability to work with others in a collaborative respectful manner
- Strong collaboration communication time management problemsolving and organizational skills. Proven ability to multitask and manage projects on strict deadlines
Experience/ Education Requirements:
- Bachelors degree in Data Analytics Information Systems Management Data Science Business Analytics and/or Mathematics or a related field required
- Previous experience in sports industry entertainment and/or agency preferred
- 23 years of management experience preferred
What You Can Expect:
The work environment characteristics described here are representative of those that must be met by a teammate to optimally perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Flexible schedule to include weekends evenings and some holidays to meet business needs.
- Ability to transit throughout the arena for long periods of time.
- Occasional travel from time to time for professional development
- This position works mainly indoors removed from extreme weather; exposure to weather is <5
- SSedentary Work Exerting up to 10 pounds of force occasionally.
- Position is predominately computerbased requiring the use of a computer monitor.
- Must be able to carry on a conversation both on the phone and inperson.
- Ability to Read Write & Speak in English
- Wide range of fulltime benefit options including
- Medical Dental and Vision coverages
- Life and Disability options
- Vacation sick and holiday leave programs
- Inarena work requirements with the potential of hybrid schedules based on each role and department.
- Perks:
- Discounts at Fanatics Team Shop
- Tickets available for Phoenix Suns and Phoenix Mercury games
- Visit ourCulturepage learn more about our culture and work environment
Suns Legacy Partners LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
For questions about this career opportunity please contact our People & Culture Recruiting team at
Required Experience:
Manager
Employment Type
Full-Time
