Supervisor Production Operations On-site
Supervisor Production Operations On-site
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
This role will support the Director of Operations in overseeing the daily processing of all functions pertaining to the preparation and release of manual insertion and Assembly jobs in Urbandale Production including leadership over associates performing these tasks. This person will further the departmental vision of operational excellence and client satisfaction in alignment with Broadridges goal to drive improvements in productivity efficiency and quality. The Supervisor must ensure all department Service Level Agreements with Broadridge Clients are met in the most costefficient manner without sacrificing quality of the products.
This is an onsite role that will be assigned to a Broadridge location where you will work 100 of the time.
Responsibilities:
Oversees the daily activities related to preparing and processing jobs requiring manual insertion while ensuring quality and accuracy
Monitors inventory levels and material movement to ensure the timely processing of jobs
Builds develops and leads team members t meet workload. Ensures staffing schedules are maintained (including both fulltime and temporary labor) to meet department goals
Practices effective communication critical to interacting across teams for daily workload as well as supporting team members providing feedback and following up on items
Prepare and deliver periodic performance reviews to recognize/reward strong performance as well as counsel for improvement and ensure accountability when necessary
Works closely with internal SMEs and Broadridge vendors to effectively maintain and assess equipment
Develops implements and monitors key performance indicators to effectively lead team and equipment performance
Where appropriate develops and maintains procedures to ensure effective processes and availability of instruction for team members
Responsible for understanding applicable Broadridge policies and procedures; collaborate ib audit activities
Perform other related duties as may be requested.
Skills:
Strong analytical skills; must be able to plan and execute on workload and staffing needs
Proven ability to lead teams and meet daily service level agreements (SLA)
Strong written and verbal communication skills. Ability to effectively interact across teams
Proficient with using advanced tools in Microsoft Office applications (Outlook Word Excel PowerPoint Project and/or Visio).
Attention to detail
Requirements:
3 years of supervisory experience with a proven track record of meeting /exceeding performance targets
Bachelor Degree in business management or related discipline preferred
Flexible schedule including nights weekends and holidays as required to support Operations
#LIMJ1
We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
Disability Assistance
We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
US applicants: Clickhereto view the EEOC Know Your Rights poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.
Required Experience:
Manager
Employment Type
Full-Time
