FB Manager

Position Overview: Ocean Place Resort & Spa is seeking an experienced and dynamic Food and Beverage Manager to oversee and elevate the service standards and customer satisfaction across our seven diverse outlets. The successful candidate will be responsible for ensuring exceptional guest experiences managing large party reservations and driving the overall success of our food and beverage operations. This position follows a cyclical work schedule consisting of 10 months of active employment followed by 2 months off each year. The 2 months will be determined once the busy season (May through September) is over.

Key Responsibilities:

1. Service Standards and Customer Satisfaction:

• Ensure the highest standards of service are consistently delivered across all food and beverage outlets.
• Monitor and respond to guest feedback to continually improve service quality.
• Develop and implement strategies to enhance customer satisfaction and loyalty.

• Oversee operations at Seaview Restaurant TILS Oceanside Restaurant The Lobby Bar Tiki Bar The Pool Bar The Ice Tiki Hut and In Room Dining.
• Ensure all outlets are adequately staffed and that team members are trained to provide excellent service.
• Conduct regular inspections to ensure compliance with health safety and cleanliness standards.

• Create implement and maintain SOPs for each position within the food and beverage department.
• Ensure all team members are trained and adhere to SOPs to guarantee consistency and quality across all outlets.
• Regularly review and update SOPs to reflect current best practices and operational needs.

• Recruit train and mentor a highperforming team of food and beverage professionals.
• Conduct regular performance reviews and provide ongoing feedback and coaching.
• Foster a positive work environment that encourages teamwork communication and professional growth.

• Monitor and control costs including labor inventory and waste.
• Analyze sales and revenue reports to identify areas for improvement and growth.

• Collaborate with the culinary team to design and update menus that reflect current trends and guest preferences.
• Ensure consistency and quality of food and beverage offerings across all outlets.
• Implement and maintain effective quality control measures.

• Handle all large party reservations ensuring seamless coordination and exceptional service.
• Work closely with the events team to plan and execute special events and functions.
• Ensure all event setups and breakdowns are executed efficiently and professionally.

• Maintain strong relationships with vendors and suppliers to ensure the best quality products and services.
• Oversee inventory management including ordering receiving and stock control.
• Implement costeffective purchasing strategies.

• Develop and implement marketing strategies to promote food and beverage offerings.
• Collaborate with the marketing team to create promotional materials and campaigns.
• Analyze market trends and competitor offerings to stay competitive.

Qualifications:

• Bachelors degree in Hospitality Management Business Administration or a related field.
• Minimum of 5 years of experience in food and beverage management preferably in a resort or highend hotel setting.
• Proven track record of managing multiple outlets and achieving high levels of customer satisfaction.
• Strong leadership communication and interpersonal skills.
• Excellent organizational and problemsolving abilities.
• Proficiency in financial management and budgeting.
• Knowledge of current food and beverage trends and best practices.
• Ability to work flexible hours including nights weekends and holidays.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Capability to lift and carry items up to 25 pounds.

Why Join Ocean Place Resort & Spa: Ocean Place Resort & Spa offers a vibrant and supportive work environment where you can grow your career and make a significant impact. We provide competitive compensation benefits and opportunities for professional development. Join our team and be part of creating unforgettable experiences for our guests.

In accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca 1R) which requires private employers with ten 10 or more employees to include a range of pay for all advertised jobs promotion or transfer opportunities. This position pays between $65000 and $75000.00/ year dependent on experience.

Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.