Service Advisor
Service Advisor
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Job Description
Job Summary:Bell Ford is looking for aService Advisor to join our team! The right candidate will have automotive service advisor experience at a domestic dealership. The daytoday duties of this role include meeting with customers and determining their needs providing excellent customer service and overseeing quality control.
Compensation: $4300 $8300 average monthly commission onlyplus bonuses)
Hours: full time 7am 6pm Monday Friday and one Saturday a month 7am 5pm
Benefits:
- Medical and Dental Insurance
- 401k Match
- Career Growth Opportunities
- Employee Discount
Responsibilities:
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
Qualifications:
- High school diploma or equivalent
- Valid AZdrivers license & good driving record
- Accredited training in service advisor skills customer satisfaction and quality control preferred
- Automotive service advisor experience
- Ability to relate with ourcustomer base
- Ability to concentrate and accomplish tasks despite interruptions
- Must be able to successfully pass a pre employment background check and drug screen (THC not included)
- Professionalappearanceand demeanor
- Proficient use of computers and knowledge of dealership software
About Us: The Berge Automotive Group is a wellrespected familyowned auto dealership group in the metro Phoenix East valley and surrounding markets. We have been selling and servicing vehicles for over five decades! We recognize that our team members are our greatest resource. The efforts of talented and skilled people have made and continue to make our success possible! Creating clients for life is the hallmark of our business mission.
We require a valid AZ drivers license good driving record background check and the ability to pass a preemployment drug screen (not including THC).
Required Experience:
Unclear Seniority
Employment Type
Full-Time
