Team Lead Service Operations mfd
Team Lead Service Operations mfd
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Company Description
Since its creation in 2007 in the financial city of Frankfurt am Main Solactive AG has grown to one of the key players in the indexing space. The German multiasset index provider focusses on tailormade indices offering to its clients a faster service with greater flexibility and at a reasonable cost. Solactive AG and its subsidiaries have become one of the fastest growing index providers over the past few years and support the leading investment banks and asset managers across the globe. We have gained global recognition for our role in the Exchange Traded Fund (ETF) industry where we rank among the top providers worldwide for underlying indices. We also excel in diverse areas such as Structured Products and investment mandates showcasing the wide range of our capabilities. The impact and value we bring to the market is palpable but also in the reputation we have proudly built by being close to our customers solidifying Solactive AG as a trusted and reliable ally in the everevolving global financial landscape.
Job Overview
We are looking for a team lead to drive our Service Operations team forward. You will be responsible to manage a team of talented application support specialists to ensure the availability and performance of our platform and inhouse built applications. You will bring your knowledge to help the team grow overcome challenges guiding them into the best practices and providing access to valuable resources to build upon.
Your Tasks
- Managing and overseeing the support and maintenance of various applications ensuring the smooth operation and availability of systems.
- Collaborating with crossfunctional teams to analyze and resolve complex technical issues ensuring timely resolution and minimal impact on business operations.
- Drive operational and procedural changes.
- Leading a team of application support specialists providing guidance coaching and mentoring to ensure highquality services are delivered.
- Developing and maintaining strong relationships with stakeholders managing expectations and effectively communicating updates and progress on application support activities.
Your Profile
- An open mind and creative approach to problem solving.
- Excellent problemsolving communication and leadership skills.
- You enjoy guiding and enabling people.
- 4 years of experience in leading technical teams like application support.
- Knowledge of monitoring and performance analysis of systems and applications (e.g. Zabbix InfluxDB Grafana Loki.
- Ability to work under pressure and manage multiple highpriority tasks.
- Fluent in English; German Language is a plus.
Our Offer
- Global Team: Join our motivated international team at Solactive.
- Fintech Excellence: Experience FinTech excellence at Solactive.
- Modern Culture: Enjoy our modern flat hierarchy and startuplike culture.
- Responsibility & Connections: Take over responsibility from day one and build relationships in and outside the company.
- Vacation: Enjoy 30 annual vacation days plus extra time off for Christmas Eve and New Year.
- Competitive Compensation: Receive a competitive compensation package.
- Special Benefits: Job ticket access to Corporate Benefits modern office space with ergonomic setup employee lounge and free beverages and fruits.
- Community & Networking: Engage in out various networking events.
- Professional Development: Grow both personally and professionally through our diverse training offers.
- Flexibility: Embrace a flexible work culture with the freedom to choose your work hours including a hybrid work model all within a diverse and dynamic environment.
Your Application
Interested Dont miss your chance and directly apply online by clicking the Apply now button on our website and filling in the application form. Please make sure to also upload your CV a cover letter is not compulsory. Your contact person is Roopali Sahoo . We are looking forward to hearing from you!
For further information please visit:www.solactive/career/
To all recruitment agencies: We do not accept unsolicited CVs/Candidate Profiles. Please do not forward any CVs/Candidate Profiles to any Solactive employee in any location. Any requests for cooperation have to be addressed directly to HR. Any costs associated with unsolicited CVs/Candidate Profiles are not being covered by Solactive.
For further information please visit:www.solactive/career/
To all recruitment agencies: We do not accept unsolicited CVs/Candidate Profiles. Please do not forward any CVs/Candidate Profiles to any Solactive employee in any location. Any requests for cooperation have to be addressed directly to HR. Any costs associated with unsolicited CVs/Candidate Profiles are not being covered by Solactive.
About us
Solactive AG is a FinTech company operating globally and growing at a fast pace headquartered in Frankfurt. Since 2007 we develop tailormade and multiasset class index solutions for ETFs and other indexlinked investment products for the leading global investment banks and asset managers as our clients. Flexibility efficiency and providing the highest quality are at the heart and soul of our business philosophy. We are now hiring!
Employment Type
Full-Time
Key Skills
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