PURPOSE STATEMENT:
Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive empathetic and professional attitude towards customers always. When patient needs are not met acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
ESSENTIAL FUNCTIONS:
- Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
- Ensure the wellbeing of patients and provide a positive supportive and structured environment.
- Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals as noted in special precautions or in accordance with individualized supervision guidelines as needed.
- Document timely accurate and appropriate clinical information in patients medical record.
- Assist in providing a safe secure and comfortable environment for patients significant others and staff.
- Interact routinely with patients observe behaviors and communicate significant observations to nursing staff.
- May oversee or assist patients with activities of daily living including toileting bathing dressing grooming oral hygiene meals snacks hydration and changing bed linens.
- May obtain patients vital signs height and weight as assigned and document in patient record.
- Facilitate patient educationalrehabilitative groups which cover a variety of topics including social skills coping skills anger management and independent living skills.
- Engage patients in activities and interactions designed to encourage achievement of treatment goals.
- Complete and maintain required documentation. Assist with followup and paperwork as required on incidents and events that may take place in the facility.
- May provide transportation for patient or coordinate transportation with appropriate staff member.
- Demonstrate a positive empathetic and professional attitude towards customers always. When patient needs are not met acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required.
- Six months or more experience working with the specific population of the facility preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- CPR and deescalation and restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility requirements.
Required Experience:
IC