Network Technician
Network Technician
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Were looking for a passionate Network Technician to help manage our growing multistate network. Ideally the candidate should be able to work in a team and be able to provide support to end customers.
- Good communication skills in emails phone in person and tickets
- Investigating faults outages and issues in the network
- Reporting network status to key stakeholders
- Develop and execute test plans to check infrastructure and system performance
- Enforce policies for standardizing systems
- Verify and followup with customerrelated issues
- Answer incoming calls in a pleasant and helpful manner
- Document incidents by creating tickets with complete information following SLA guidelines
- Troubleshoot analyze and research to resolve repeating issues and complex problems documenting findings and developing procedures to prevent future issues
Requirements
- Proven work experience in networking IT or other related field
- Excellent customer service skills
- Strong troubleshooting and critical thinking skills
- Ability to identify reoccurring problems and find root cause solutions
- Strong attention to detail
- Selfmotivated
- Ability to document requirements and specifications
- Degree in Computer Science or Engineering or documented in field work experience
Benefits
- Competitive Salary
- 401K Program with matching
- Paid Time Off
- Medical Dental Vision and AD&D Insurance Options
- Brand New Facility with Gym and Fully Stocked Coffee Bar
- Holiday Pay
Required Experience:
IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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