Manager Advanced Data Analytics and Insights
Manager Advanced Data Analytics and Insights
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Job Description
Job Description:
Are you passionate about using your analytical skills to derive insights and drive business strategy and success Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g. customer attributes and behaviors transactional history call transcripts digital activity business financials) in to one cohesive story Are you ready to drive experimentation & strategic insights to optimize every aspect of the customers experience
If yes we want you to join our forwardthinking team and make a realworld difference for Fidelitys 40 million individual investors.
The Team
We are looking for an analytics professional to be a creative and collaborative team member helping develop and lead data and hypothesis driven initiatives. In this individual conributor role as an indispensable member of CKSI (Customer Knowledge & Strategic Insights) youll be embedded in a business unit and will work with an agile interdisciplinary team with a diverse set of skills across analytics engineering data science marketing product development etc. to optimize and personalize the Fidelity experience.
The Skills You Bring
- Ability to translate a business need or question into a hypothesis that can be validated via experimentation or data analysis.
- Ability to use data to tell a story of customer experience highlighting both successes and friction points to inform future initiatives and strategies.
- Delivering insights from data to a broad audience in a simple clear and actionable way.
- A crossfunctional collaborator who can work across a team with diverse skills and abilities and find success for Fidelity and our customers.
- Demonstrating a mix of analytical skills you always focus on business use cases and customer needs.
- Natural intellectual curiosity initiative and love for learning new skills and capabilities.
The Expertise Were Looking For
- 3 years of experience generating analytical insights to drive business actions including experience with a range of analytical tools and programming languages such as SQL Python R etc.
- Experience in designing and developing dashboards & reports by using Tableau Power BI Qlik etc.
- Experience using and querying big data technologies such as Snowflake Athena etc.
- Experience with digital analytics using tools such as Adobe analytics is a plus
- Bachelors degree in a quantitative / technical field such as Data or Business Analytics Economics Statistics or Finance. MBA or MS degree a plus
The Value You Deliver
- Continuously improving data analytics and insights capabilities and spreading that knowledge and expertise throughout the organization
- Delivering datadriven and actionable insights to enable objective informed business and product decisions
Certifications:
Category:
Data Analytics and InsightsFidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days MF) in a Fidelity office.
Required Experience:
Manager
Employment Type
Full-Time
