Minimum Qualifications
Bachelors degree required from an accredited institution of higher education. A minimum of three years of related experience with business applications required; preferably Ellucian Banner. Demonstrated excellent knowledge of Microsoft Word and Excel as well as a strong working knowledge of information technologies used in academia (preferably Banner). Demonstrated analytical ability to identify understand analyze and design unique and innovative solutions to complex challenges. Experience gathering business requirements and developing technical training documentation. Demonstrated ability to clearly present technical material to nontechnical staff. Ability to work with others to implement processes services and data reporting requirements. Excellent communication (oral and written) and interpersonal skills in all media (phone facetoface and email) required to effectively communicate with students the general public and College staff and faculty. Ability to use independent judgment in making administrative/procedural decisions with minimal supervision. Ability to multitask and deliver in a fastpaced environment including the ability to manage own workload and resolve questions and problems independently.
Preferred Qualifications
Higher education experience in an enrollment services function (such as admissions registration records maintenance financial aid) with a primary focus on high quality service delivery preferred. Experience in and appreciation for a collective bargaining environment is preferred.
Required Experience:
IC