Quality Management Associate
Quality Management Associate
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 24 - 28
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
Quality Management Associate San Francisco
Are you detailoriented organized and want to make a positive impact in the community Alternative Family Services (AFS) is looking for an entry level Quality Management/Medical Records Associate to help oversee all compliance and quality improvement aspects for our Mental Health Program.In this position youll play a vital role in overseeing compliance and quality improvement aspectsforour Mental Health Program. Additionally you will assist QM Leadership to identify system problemsidentify initial and longterm solutions and be adaptable and ready to assist Program staff with changes.Join our team and utilize your expertise as a Quality ManagementAssociate/Medical Records Associate to positively impact our community!
Are you detailoriented organized and want to make a positive impact in the community Alternative Family Services (AFS) is looking for an entry level Quality Management/Medical Records Associate to help oversee all compliance and quality improvement aspects for our Mental Health Program.In this position youll play a vital role in overseeing compliance and quality improvement aspectsforour Mental Health Program. Additionally you will assist QM Leadership to identify system problemsidentify initial and longterm solutions and be adaptable and ready to assist Program staff with changes.Join our team and utilize your expertise as a Quality ManagementAssociate/Medical Records Associate to positively impact our community!
About Alternative Family Services
Alternative Family Services is a Foster Family Adoption and Mental Health Agency that has been serving abused and neglected children in our community since 1973. Our mission is to support vulnerable children and families in need of stability safety and wellbeing in communities. We provide a wide range of foster adoption mental health and transitionaged youth services in English and Spanish. We have eight locations throughout the Bay Area and 200 employees. We celebrate diversity equal opportunity and excellence. AFS offers an excellent benefits package see below!
Responsibilities
- Monitor various County programs
- Monitor and maintain all aspects of clients medical record (electronic and hard copy) charts including the creation of hardcopy files identify missing documents and appropriate communication and coordination with clinical supervisors and staff to obtain missing documents
- Complete monthly staff attestation
- Register new clients in AFS and County MIS; open/close/update treatment episodes in AFS and County MIS; enter service data into County MIS; file all clientrelated materials in a timely fashion
- Enter billing data into County MIS; reconcile data entry by comparing AFS and County MIS reports for accuracy
- Support structured file review activities including gathering and preparing charts reviewing charts for the presence/absence of documents review findings and entering data of findings into Electronic Record
- Create distribute monitor and followup on Quality Management reports regarding presence/absence of key chart documents assessments and treatment plans annual Client and Services Information CSI updates Payer Financial Information PFI etc. in compliance with County State and Federal regulations
- Provide technical assistance and support to clinical supervisors and staff as needed to maintain charts by specified deadlines
- Ensure compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements
- Obtain and track clinical staff identification numbers (National Provider ID number; Countyspecific billing ID)
- Work effectively with County Billing Systems
- Data entry data cleaning and monitoring
- Assist with compiling inputting and reviewing data
- Assist with reporting of childrens health and social services outcomes data
- Assist in identifying system problems and development issues and assist in identifying data/evidencedbased solutions procedures and policies to improve practice and systems at AFS.
- Use different databases and software (Microsoft Office programs Electronic Health Records and County specific Database) to clean compile and integrate datasets
- Consult and collaborate with program staff to ensure program compliance
- Make copies and files as needed screen incoming calls for staff assist office staff with office maintenance and phone and office coverage
- Assume other duties as assigned by supervisor pending program needs
- Travel to AFS and County offices for trainings and meetings as needed
Qualifications
- Undergraduate degree in a relevant area (e.g. social sciences computer sciences psychology social work preMed prePharmacy etc.
- Or a high school diploma with a minimum of two years related experience and/or training in Quality Management activities (EPSDT documentation guidelines quality assurance reviews medical records maintenance etc. and/or Quality Improvement activities (data management/analysis/reporting)
- Intermediate to advanced skills in Windows OS MS Excel Outlook and PowerPoint.
- Possess ability to work quickly while maintaining focus and concentration to complete tasks with minimal errors.
- Able to work independently
- Ability to coordinate projects as necessary
- Able to manage time effectively and seek supervision when problems are encountered.
- Interpersonal skills including openness to feedback nondefensiveness communication and supportive approach to team dynamic
- Able to listen and orally respond to clinical and nonclinical staff questions needs and problems in an appropriate way.
- Able to communicate clearly in writing (e.g. emails) to clinical and nonclinical staff in an appropriate way.
- Able to address common inquiries or complaints from customers regulatory agencies or other collaborating agencies.
- Obtain and maintain fingerprint and government background clearances
- Able to read and write fluently in English
We Offer
- Pay range of $24$28.50/hr
- A professional supportive and culturally diverse work environment
- A fulltime position with a flexible schedule
- IRS standard mileage reimbursement
- Benefits package which includes:
- Medical
- Dental
- Vision
- Chiropractic&Acupuncture
- Flexspending options
- Life and disability insurance
- 403(b) option
- Over 8 weeks time off annually!11 vacation days the first year accruals starting on your 1st day and progress up to 20 days a year! 11 paid holidays including your birthday off&12 sick days annually!
- AFS makes substantial monthly contributions on your behalf to keep out of pocket premiums at an all time low!
We are an Equal Opportunity Employer. We do not discriminate on the basis of Ancestry Age Color Disability Genetic Information Gender Gender Identity Gender expression Marital status Medical condition Military or veteran status National origin Race Religion Sex and Sexual orientation.
Required Experience:
IC
Employment Type
Hourly
Key Skills
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