Senior Digital Merchandiser

Job Summary:

The Senior Digital Merchandiser will develop and manage the of the online merchandising strategy for a multibillion dollar international B2C eCommerce retailer. Drive profitable sales growth focusing on optimizing the customer experience and driving conversions. Experience with Bloomreach Discovery or similar thirdparty tools to manage and analyze site performance

Job Expectations:

• Developing and Implementing Merchandising Strategies:
• Develop and test strategies to showcase products to encourage customer engagement and purchases
• This includes creating plans for geographies (country/region) seasonal campaigns product launches and overall site navigation and content to ensure a seamless and engaging customer experience
• Optimizing Product Presentation:
• Responsible for how products are displayed on the website including visual merchandising with collaboration on product categorization and navigation hierarchy.
• Ensuring the rules metrics and algorithms used to determine display rankings is optimized to drive both financial metrics (sales margin conversion) and strategic goals (key brands growth categories etc).
• Testing and Optimization:
• Analyze website traffic customer behavior and sales data to identify areas for improvement and optimize the site merchandising strategy
• Conducting A/B testing to gain insights and improve conversion rates
• Budgeting and Planning:
• Monitoring budgets and planning coordination with merchandising and marketing initiatives.
• Analyzing Customer Behavior and Data:
• Use analytics to monitor traffic customer behavior sales trends and feedback to gain insights and make datadriven decisions with the Merchandising Marketing and Product teams.
• Improving Customer Experience:
• Collaboration with Product and Marketing to optimize site search collection filtration and implementing personalization efforts based on customer segments.
• Collaborating with CrossFunctional Teams:
• Work with Merchandising Marketing Product and Technology teams to ensure successful of merchandising plans.
• In particular serve as the liaison between Merchandising and Product on the scoping development and testing of key site features (e.g. building or improving bundles taxonomy filters etc).
• Collaborate with the Content team to ensure products are categorized and organized within the taxonomy in a way that makes it easy for customers to find what theyre looking for. With Content optimize product descriptions images and other content to provide customers with the information they need to make informed decisions.

Knowledge Skills and Abilities:

Required:

• 5 years demonstrated experience managing a crossfunctional role with high impact
• 5 years of experience in consumerfocused ecommerce environment preferably including US and international experience
• Experience with Bloomreach Discovery or similar thirdparty systems to manage and analyze site performance
• Strong customer obsession focused on building the right site experience for our customer
• Analytical and processoriented comfortable making datadriven decisions
• Ability to set clear team objectives and performance measures
• Demonstrated ability to work as part of a crossfunctional team and willingness to take on responsibilities outside primary job description when necessary
• Assertive adaptable and demonstrates initiative in a fastpaced environment with competing priorities

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word Excel PowerPoint)
• Experience with Google Business Suite (Gmail Drive Docs Sheets Forms) preferred

Experience Requirements:

Minimum of 5 five years of progressive experience in a directly related role with equivalent responsibilities preferably in an ecommerce environment with natural products and international experience a plus.

Education Requirements:

Bachelors Degree in Business or related field preferred or a combination of education and equivalent work experience

#LIME1

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party (Agency) candidates. If you are an Agency please send any requests to be considered as a supplier in our Vendor Management System to . Do not contact iHerb employees directly. If requested to work on a role any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earths bestcurated selection of health and wellness products at the best possible value delivered with the most convenient experience.

Were the worlds largest eCommerce platform dedicated to vitamins minerals and supplements and other health and wellness products. For more than 25 years weve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items we ship over 50000 products from over 1800 brands direct to our customers in 180 countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly
Embrace Diversity & Inclusion Strive for Simplicity

iHerb Benefits
At iHerb we are dedicated to offering programs designed to help our employees and their families stay healthy live well and plan for their financial future. Built on a strong foundation our programs provide options and upgrades with flexibility protection and security in mind. For the comprehensive benefitslist visitwww.iHerbBenefits.For our international team members you may be eligible forbenefitsdepending on the country where you are employed.TheTalent Acquisition Partner/local HR representative will go over thebenefitsyou are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.