Recovery Care Worker - Relief

Department:

Health & Recovery Services

Job Category:

Hourly

Reports To:

Team Lead Recovery Oriented System of Care

Position Type:

Casual

Direct Reports:

None

Schedule:

As needed

Indirect Reports:

None

Location:

Main Building

Position Summary

Reporting to the Team Lead Recovery Oriented System of Care the Recovery Care Worker works in the Withdrawal Management and Recovery Transition programs to support clients in various stages of their recovery. The Withdrawal Management program provides medical and social support(s) to clients experiencing acute withdrawal symptoms while the Recovery Transition program provides temporary housing and supports to individuals who are no longer in an acute withdrawal phase and are working towards stabilization and other recoveryoriented goals.

The Recovery Care Worker will work with a multidisciplinary team to support client intakes discharge planning completing assessments treatment planning case management goal setting and facilitating group recoveryoriented programming. Employing a clientcentered traumainformed and culturally sensitive approach the Recovery Care Worker will provide a range of interventions and services that work with clients towards building Recovery & Social Capital while achieving their recovery goals.

Time Commitment

Being a member of the Recovery Care Worker Pool is vital to ensure staffing schedule requirements are met to achieve successful operations of Withdrawal Management and Recovery Transition programs.

To remain a key member of the RCW Relief Pool you must secure a minimum of 3 shifts per month.

This includes planned and unplanned absences like shift coverage for vacation sicktime and other absences. Relief staff are scheduled on an as needed basis and that may include day afternoon and/or night shifts. Schedule may be altered at the discretion of management.

Job Duties and Responsibilities

• Support with client triage intake assessments and discharge processes
• Take a lead role in the Intake process when clients are admitted to either the Withdrawal Management or Recovery Transition programs including but not limited to thorough searches for contraband assistance with hygiene tasks orientation to programs and review of client expectations upon admission
• Support with deescalation and crisis intervention
• Maintain an active presence on the unit monitor common areas and support with wellness checks
• Provide support with daily tasks like light cleaning laundry and meal services
• Connect and refer clients to recoveryoriented and/or community services and programs
• Support with systems navigation (e.g. health benefits income supports)
• Apply principles of traumainformed care in all interactions
• Support group recreation activities and programming on related recovery topics when required
• Support with health promotion and education
• Participate in data collection and program evaluation
• Participate in team meetings rounds case conferences and ongoing professional development
• Respond to crisis and emergency situations
• Complete assessments case notes client logs and other documentation in a professional and timely manner in the DI database (Guestbook) Electronic Medical Record (Telus CHR) and My Recovery Plan (MRP).

Required Competencies and Qualifications

• Completion of Diploma or Degree in any of the following: Human services Community Support Social Service Work Addiction Studies or a HealthRelated discipline. Proof of completion required.
• Satisfactory Criminal Record and Vulnerable Sector Check dated within the last 6 months. Copy required.
• 12 years of relevant work experience an asset preferably within the addictions and mental health field and/or the homeless serving system of care.
• Lived experience an asset but not a requirement. We ask that those with lived experience are two or greater years in their recovery less may be considered if ALL other aspects are met.
• Experience working in distress and/or highstress situations is an asset which may include emergency response.
• Resourcefulness and knowledge of community resources and social support systems.
• Energetic and selfdirected with effective time management and organizational skills including the ability to deal with several priorities at the same time.
• Well developed interpersonal conflict resolution and negotiating skills.
• Excellent communication skills both verbal and written.
• Must demonstrate initiative and work autonomously.
• Must be accepting of industry risks including coming into contact with bodily fluids.
• This position may include driving clients within the city limits within regular working hours. The successful candidate must hold a valid Class 5 Drivers License and a clean Drivers Abstract. Proof of both required.
• A genuine commitment to the mission vision values and work of the agency.

Working Conditions

Frontline staff are exposed to emotionally impactful events such as: medical distress threatened/actual serious injury violence abuse and death; where clients may be experiencing fear terror hopelessness rage selfharm and conflict. It is understood and accepted that you will be working in distress and/or highstress situations which may include emergency response where resiliency and stress tolerance and the ability to maintain composure remain calm and focused is imperative. Exposure to bodily fluids may also occur.

Although the DI is a smokefree work environment there may be occasional exposure to secondhand smoke from designated smoking areas nearby.

Why the DI

The DI aims to be an Employer of Choice and affords each employee an opportunity to help make a real difference in our community and more importantly in the lives of those who rely on our services. We take great care in hiring the right people who fit and who share our outlook on the value of people. We believe in living our values in every word we speak and in every action we take and we want people who share this commitment.

Our Culture

Our values form the cornerstone of our culture:

RESPECT: Our actions honour the rights differences and dignity of others

COMMUNITY: Through collaborative partnerships we work together as a team building inclusive communities

KINDNESS: We accept each persons uniqueness with compassion and empathy

WELLNESS: We promote provide and support holistic wellbeing

ACCOUNTABILITY: We operate with transparency and integrity in both our relationships and our commitments.

What we Offer

Staff at the DI enjoy competitive compensation packages including employerpaid benefits depending on role and employment type.

Some of the employerpaid group benefits include:

• Vacation days
• Sick days
• Wellness days
• Extended Health & Dental coverage
• Employer Matching RRSP Program
• Homewood EFAP
• Life Insurance and Accidental Death & Dismemberment (AD&D)

Employees will be enrolled in LongTerm Disability and Critical Illness insurance paid for by the employee. This is mandatory and may not be opted out of.

Benefits are based on employment type and usually available the 1^st of the month following your start date. If you are successful in obtaining employment with the DI Human Resources will discuss your eligibility for benefits with you.

Vulnerable Sector Check

A satisfactory vulnerable sector clearance is required prior to resumption at the DI.

Alberta Living Wage Employer

The DI is an Alberta Living Wage Employer. This means we are committed to paying our employees a living wage that allows them to meet their basic needs and participate in their communities. A living wage is different from minimum wage in that minimum wage is mandatory and the same throughout the province while a living wage reflects what people need to cover the actual costs of living in their communities. Payment of a living wage is a voluntary commitment from employers to go beyond the minimum. Visit https://livingwagealberta/livingwage/ to learn more about the living wage.

The DI is an equal employment opportunity employer. We are committed to and support equal employment opportunity for all individuals without regard to race religion color national or ethnic origin gender age sexual orientation gender identity disability or veteran status.

If you are an applicant in need of accommodations or special assistance throughout the interview process please submit a request by email to