Lead Guest Attendant
Lead Guest Attendant
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
Exciting Opportunity: Lead Guest Attendant at Palmdale CA!
About the Role: Hotel Management & Consulting is seeking an experienced and dynamic Lead Guest Attendant to join our team at WoodSpring Suites in Palmdale CA. If you are an energetic leader with a passion for hospitality and team development we want to hear from you! In this highly visible customer service role you will be the face of our property and the first point of contact for our guests. You will assist in leading some operations in the absence of the General Manager or assisting them with leading the team ensuring that our service standards are consistently exceeded.
Our Ideal Candidate:
- Outgoing and Energetic: You thrive in a collaborative environment and excel in orienting and training a team of 812 staff members.
- Leadership: You have a natural ability to facilitate teamwork and inspire those around you.
Key Responsibilities: As a Lead Guest Attendant with HMC you will work closely with the General Manager to:
- Achieve Revenue Goals: Drive the team to meet and exceed revenue expectations.
- Operational Excellence: Maintain high standards of operational efficiency and guest service.
Benefits:
- Competitive Compensation: Hourly pay of $20.00 to $22.00.
- Career Growth: Opportunities for advancement within the company for dedicated employees.
- Flexible Pay: HMC partners with DailyPay to offer employees access to their pay on their own schedule.
- Employee Assistance Program: All employees are eligible to receive regardless of FT or PT status.
- Benefits: Offering medical dental and vision benefits in addition to the companys paid time off benefit for fulltime employees.
Primary Duties:
- Leadership: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with GM and attend and lead staff huddles.
- Financial: Post checks in PMS complete weekly labor tracker manage payment due reports post paid outs and receipts.
- Guest Relations: Monitor and follow up on guest feedback and concerns suggest and sell amenities and ensure guest and property security.
- Housekeeping: Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms.
- Other: Manage inventory check property email build relationships with vendors and guests and foster teamwork.
- Sales & Marketing: Assist with inhouse guest sales and marketing incentives to increase occupancy.
Required Qualifications:
- Minimum of 1 years experience in hotel leadership including front desk and backofhouse operations; extended stay experience is preferred.
- Strong team building and communication skills.
- Excellent organizational time management and problemsolving abilities.
- Effective oral and written communication skills.
Physical Requirements:
- Repetitive climbing of stairs.
- Kneeling/squatting and standing for long periods.
- Ability to lift push and pull up to 20 lbs.
Hotel Management and Consulting Inc. reserves the right to modify change or apply this job description in any way the company desires. This job description in no way implies that these are the only duties including essential duties to be performed by the employee occupying this position. This job description is not an employment contract implied or otherwise. The employment relationship remains at will. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race color religion sex gender identity sexual orientation pregnancy status as a parent national origin age disability (physical or mental) political affiliation military status or other nonmeritbased factors.
We comply with applicable federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination layoff recall job transfer leaves of absence compensation and training. In the event of a favorable hiring decision we participate in EVerify.
Any form of unlawful harassment of employees or applications for reasons based on race color religion gender identity sexual orientation national origin age disability or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace. Apply Now and Start Your Journey with Us!
Employment Type
Full Time
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