DescriptionBring your expertise to shape and enhance the journey of products from inception to our customers hands. Mentor a dedicated team and lead key activities across the product life cycle turning challenges into opportunities for continuous value and delivery. As a leader you will directly manage a product delivery team and work across product technology and functional partners to deliver modernized card processing services to support the firms market leadership and innovation.
As a Product Delivery Director in Commercial Card you foster enhancements and optimize the way products are delivered to customers. As a leader on the team you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers. As a leader you are responsible for modernizing our processor optimizing the way products are delivered to customers leading governance and change management activities facilitating client upgrades and maintaining ongoing functionality.
Job responsibilities
- Directs principal activities across the endtoend product delivery journey including intake dependency management release management product operationalization delivery feasibility decisionmaking and product performance reporting while highlighting opportunities to improve efficiencies and functional coordination with primary focus of delivering modern card processing capabilities
- Owns the change management framework across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements; drives operating model changes partners with client facing teams and directs change delivery resources to upgrade clients to modernized services
- Maintains a high level of visibility over product timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management dependency management and deployment techniques to improve efficiencies
Required qualifications capabilities and skills
- 8 years of experience or equivalent expertise delivering products projects or technology applications within the commercial card industry
- Extensive experience leading operational management and change readiness
- Experience in enterprisewide release and deployment processes and strategies
- Advanced knowledge of the product development life cycle technical design and data analytics
Preferred qualifications capabilities and skills
- Recognized thought leader within a related field
- Commercial card processing experience
Required Experience:
Director