Vice President Global Commercial Operations
Vice President Global Commercial Operations
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$ 225000 - 250000
1 Vacancy
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology
At Pall Corporation one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.
Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.
As a global leader in hightech filtration separation and purification Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse global customer needs across a wide range of applications to advance health safety and environmentally responsible technologies. From airplane engines to hydraulic systems scotch to smartphones OLED screens to papereveryday Pall is there helping protect critical operating assets improve product quality minimize emissions and waste and safeguard health. For the exponentially curious Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75year history of discovery determination and innovation.
Learn about the Danaher Business System which makes everything possible.
The Vice President Global Commercial Operations serves the critical role of aligning the global supply chain and operations organization with the downstream distribution channels to better serve our customers. This role also has full responsibility for elevating the customer experience by leading and transforming the global customer services organization and processes. Daily this role has primary responsibility for On Time Delivery Inventory Turns and overall customer satisfaction and will drive critical initiatives associated with Palls strategic initiatives on customer experience digital transformation and product life cycle management initiatives. The Vice President Global Commercial Operations is responsible for the strategic and operational direction of the consolidated Global Commercial Operation for Pall by ensuring global Customer Service/ Supply Chain processes are aligned to support optimal commercial revenue realization adopting best practice applying DBS tools complying with relevant policies definitions methods and work instructions to service the business requirement.
This position aims to serve as a conjoin to strengthen process efficiency between sales operations supply chain & customer satisfaction thus accelerating growth improving delivery performance and customer satisfaction for Pall Industrial Business. This position reports to the Vice President Global Integrated Supply Chain and is part of the Global Integrated Supply Chain team located onsite in either Deland FL or Port Washington NY.
In this role you will have the opportunity to:
Plan lead monitor and control the commercial business processes in particular the customer service parts of the quote to cash (Q2C) process planners for inventory and service level management buyers for procurement within & outside Danaher and optimal shipment .
To listen to VOC and to support Sales growth initiatives concerning the CS/ planner/ buyer bit of responsibility in the Q2C process. Report results and make change recommendations to key stakeholders and leadership teams.
Implement new standard processes and review current processes with regard to compliance (VAT and export control) to implement and monitor an optimized and harmonized standard process. Improve the commercial endtoend processes and to enable growth.
Monitor the performance of global commercial operations function in achieving the agreed Key Performance Indicators. Drive Operational Excellence in line with DBS: Ensure KPIs are measured and reported (including but not limited to the Visual Daily Management targets backlog monitoring accuracy issue followup and RGA process). Facilitate or lead process improvements using DBS tools (Problem Solving Process Visual Daily Management Transactional Process Improvement)
Align organization to global Pall and Danaher Objectives & ensure compliance with global procedures and processes as well as global and local statutory requirements.
Actively participate in scheduled Customer Service and Sales meetings preparing in advance to share relevant and beneficial information
Identify and implement process and technology enhancements required to improve the overall quality (such as order flow without manual intervention)
The essential requirements of the job include:
Bachelors degree in business supply chain engineering or other related discipline required. Masters degree in management operations management and/or technical field preferred.
7 years experience in commercial customer service supply chain or warehouse management
5 years supervisory/management experience in operational roles
5 years experience working in a global company with a matrix organization
5 years of experience of listening to VOC and translating VOC into strategic approaches for growth
5 years of experience in sales and distribution process functionality and change management focusing on building and sustaining a global/regional team.
3 years of experience using continuous improvement tools and methodologies including lean conversion and KPIs improvement
Travel Motor Vehicle Record & Physical/Environment Requirements:
Ability to travel domestically and internationally up to 50 of the time to support projects and business development efforts and lead global staff.
It would be a plus if you also possess previous experience in:
Knowledge of Pall business environment locally commercial and supply chain models organization structure products/activities processes and policies. Knowledge of the Global Marketplace with experience ideally in filtration and separation processes or related disciplines.
Experience in developing business strategy and leading strategic initiatives in support of functional and business objectives.
Good record of KPIs improvement ontime delivery lead time cost and Inventory reduction Supplier development etc.
Pall Corporation a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
The salary range OR the hourly range for this role is $225000$250000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.
Join our winning team today. Together well accelerate the reallife impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit www.danaher.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
Required Experience:
Chief
Employment Type
Full-Time
