Group Air Planner
Group Air Planner
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Salary Not Disclosed
1 Vacancy
Job Description
Own or assist in the delivery and of assigned Meeting and Events Group Air programs. Provide endtoend group air planning and related program delivery elements utilizing standard processes and procedures to achieve client satisfaction.
- Manage Tier 12 complexities based on group size geographic coverage and level of deliverables.
- Group Air Planning process:Determine purpose of the meeting. Identify stakeholder needs. Prepare a project plan specifications and obtain historical information related to program. Prepare program outlined (air booking method meeting travel parameters and reporting needs). Design program details to meet needs of participants and identify successful criteria for evaluation of meeting. Understand the technology requirements. Ensure client has been advised on all process elements. Determine if airfare analysis/flight movement plan is appropriate.Coordinate security procedures plan. Order and oversee technology requirements. Conduct a premeeting briefing.
- Financial & Contract Management:Identify ancillary revenue sources and/or cost savings opportunities. Ensure completion of payment and/or billing process. Manage to budget. Own timeline and budget/proforma. Financially accountable for programs including adherence to client deposit terms terms and conditions of client contract and billing guidelines.
- Communication: Establish communication and program update process. Utilize standard and consistent processes to proactively manage program. Provide program feedback to all stakeholders through summary and program debrief.
- Program: Establish invitation/registration procedures. Assess risk management to determine insurance and operations needs. Secure ground transportation as necessary and communicate travel arrangements. Determine if trip disruption and onsite air assistance is needed. Provide air spend and arrival and departure reporting based on tier 12 event needs and predetermined schedule.
- Manage supplier partners and internal support areas to ensure quality and timely delivery and accuracy.
- Escalate and participate in the resolution of delivery issues through notification of management to ensure continuous improvement of M&E processes procedures and tools.
- Travel onsite as needed for assigned programs often acting as the business lead.Collaborate with onsite Lead Travel Director.
- Comply with M & E technology usage as required.
- Track project related time.
- Increase M&E Industry knowledge by attending internal training external events supplier presentations and team meetings.
- Identify upselling opportunities and action or inform Supervisor.
- Identify scope creep and action or inform Supervisor.
- Maintain meeting profiles for accuracy for assigned programs.
- Participate in M&E group air projects as assigned.
- Perform other duties as assigned.
- Minimum 3 years of current relative Group Air Meeting Management experience required.
- Computer proficiency in Microsoft office suite
- Proven ability in Project Management
- Strong communications skills verbal written and presentation skills
- Ability to remain calm and composed under stressful situations
- Proven negotiating skills
- Strong Financial Acumen
- Strong multitasker who works well under pressure.
- Ability to travel to events as needed
- Knowledge of web based registration tools is a plus
- Knowledge of the Trondent Reporting tool a plus.
- Knowledge of Sabre and Apollo a plus
Employment Type
Full Time
