Service Center Analyst
Service Center Analyst
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
- Order capture:
- Review and validate customer orders to ensure all information is accurate and complete.
- Accurately enter orders into the order management system.
- Ensures all orders are correctly recorded and ready for processing.
- Maintain clear and professional communication with customers at all times.
- Analysis of Reports and KPIs
- Customer manage
- Act as a facilitator for the customer by constant communication to understand & anticipate their needs make proposals do follow ups on orders etc.
- Analyze data related to order handling and generate regular reports for Customer.
- Active Sales:
- Actively seeking out new customers rather than waiting for them to come to you increases the number of potential sales opportunities.
- Provides immediate feedback from potential customers allowing for quick adjustments in sales strategies and tactics.
- Share information about active discounts.
- Credit notes and rebilling.
- Development and implementation of internal projects in the area
Qualifications :
- REQUIRED KNOWLEDGE* (Technical Specialized and/or Methodical).
- Customer Centricity (I&E).
- SAP Applications (SD desirable).
- Data IT Tools: microsoft office (Excel Word Power Point).
- Customer negotiation.
- Datarequirements gathering validation and Analysis.
- KPI Management.
- Planning organization and executing.
- Education / Certification:
Bachelors Degree (industrial engineer business marketing or related). - Professional Experience:
0 to 3 years in house sales or sales administration.
Additional Information :
Continental we are committed to building an inclusive and discriminationfree ecosystem in Mexico these principles are rooted in our corporate philosophy and culture. Therefore it is totally forbidden to request a pregnancy or HIV test as part of our selection processes. #LIAT1At
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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