Education Training Specialist - Jobs Plus

Job Overview:

Employment Type: Regular Fulltime

Pay: Salaried; $50k $55k nonexempt

Work Schedule: 35 hours per week Monday Wednesday Thursday and Friday 10AM 6PM; Tuesday 11am 7pm (some evening and weekend hours required)

Location: Fully onsite in the Lower East Side

Program Overview:

Jobs Plus is a part of Henry Street Settlements Education and Employment Services a $10M division providing a continuum of services from early childhood education through adult workforce programs designed to assist individuals in obtaining the skills necessary for lifetime selfsufficiency. Jobs Plus is a place based workforce development program helping NYCHA residents find viable employment and connect to other support services. Once employed the Jobs Plus team continues to work with participants to maintain employment and build careers.

Job Summary:

The education specialist is a key member of the team providing information about education certifications/training and degree programs to both members and staff. The education specialist will meet with members to assess their education and training needs and to develop viable plans that are also aligned with their short and longterm career goals.

Required Qualifications:

• High School Diploma/G.E.D required
• Minimum of 2 years experience working with a diverse population 18 seeking education and/or training
• Ability to effectively teach and facilitate groups and diverse learners
• Experience working with lowincome populations with high barriers to employment
• Excellent judgment and problem solving ability strong organizational skills and ability to multitask.
• Excellent verbal/written communication and interpersonal skills required
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook) Google Suite and Zoom.

Preferred Qualifications:

• Ideal candidate has familiarity and knowledge of a broad range of the education and training opportunities available including:

• GED/TASC process
• Application process for NYS Opportunity programs/DOE/CUNY/SUNY
• College access programs
• Vocational & certificate training and financial aid programs
• ITG grants available through SBS
• Experience providing comprehensive assessment and case management services to large caseload desirable
• Bilingual Spanish is a plus

Responsibilities:

• Develop strong relationships with members in order to provide ongoing support to help them stay motivated throughout each step from application to graduation; remove barriers for members through advocacy and referrals for case management clinical support financial counseling learning disabilities etc.
• Establish internal and external relationships with education and training partners workforce development centers and colleges that offer viable opportunities for our members
• Facilitate events initiatives campaigns and sessions on education/training programs to residents and members
• Provide support to Jobs Plus members in meeting their vocational education and training needs helping an average of 75 members per quarter achieve their training credentials.
• Assist at least 10 members per quarter with successfully enrolling in college programs.
• Support members in completing highyield credentials with an average of 10 members per quarter earning certifications licenses college degrees or completing a semester.
• Meet with members regularly in person and virtually to assess their need for education training and certifications that are inline with their career goals
• Participate in outreach and engagement efforts with the community to maintain and elevate programmatic goals.
• Regularly attend meetings workshops events job fairs and conferences
• Collaborate with employment staff on creating individualized education plans for members
• Assist members with applications interviews or other needs to become enrolled in education/training programs
• Meet program enrollment goals; collect documentation that supports outcomes as needed
• Travel to multiple service sites within the division as needed
• Other related tasks as assigned by supervisor

Essential Physical Job Functions:

• Ability to stand for long periods of time during workshops
• Able to travel to various colleges and education/training programs throughout the five boroughs
• Vaccinated against COVID19
• Ability to work in the Lower East Side

Required Experience:

Unclear Seniority