Are you a compassionate dedicated individual who is detailoriented and has great interpersonal skills Are you comfortable acting as the primary source of information between patients and the hospitals health care providers Can you thrive in a highvolume atmosphere where you handle a mix of tasks such as coordinating services for many individuals and transcribing medical charts accurately and promptly
If so you may be a good fit for New Englands premier Medical Center: The Massachusetts General Hospital.
As an Operations Associate you will play a critical role in patient care by serving as the central source of information by communicating with patients families and medical staff. You will transcribe medical charts for patients to ensure that all of their medical treatments and procedures are carried out. The position requires a high degree of accuracy and strong communications skills. To fill this position we are looking for:
Individuals who are highly organized and can prioritize and manage information in a demanding environment
Talented and compassionate communicators who manage patient records according to order completeness integrity confidentiality and security
People who thrive in a fastpaced environment where accuracy professionalism and customer service skills are required
Effective coordinators who can arrange for patient services between multiple departments.
If this sounds like a job for you wed love to hear from you. But first please make sure you have the following:
High School Diploma or GED; Associate Degree preferred
Medical or health care experience desirable but willing to train otherwise qualified candidates.
Basic computer skills and the ability to learn new systems and procedures
Effective interpersonal and communication skills
Strong customer service orientation and the ability to interact with diverse groups of patients staff and providers
Demonstrated ability to solve basic patient and practice problems.
Only candidates who meet all of these requirements will be considered.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills perspectives and ideas we choose to lead. Applications fromprotected veterans and individuals with disabilities are strongly encouraged.