Help Desk Analyst 4 ONSITE
Help Desk Analyst 4 ONSITE
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: North Chesterfield VA
Duration:12 Months
Job Description:
The incumbent is responsible for assisting and providing customer support by telephone email and other means as part of a larger effort by the client to improve communications with the public and customer services. In addition will:
- Become familiar with the client services.
- Answer questions from the public business government agencies and others.
- Identify the root cause of problems and implement solutions by gathering and analyzing available information.
- Track incoming calls and email requests for assistance.
- Perform other duties as assigned.
Skills:
Required Experience:
Junior IC
Employment Type
Contract
