Medical Assistant I - Must have phlebotomy experience
Medical Assistant I - Must have phlebotomy experience
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1 Vacancy
Job Description
Responsible for providingphlebotomy services in the lab to NEW/Health patients as ordered by treatingproviders. Responsible for assistingphysicians nurse practitioners and behavioral health therapists withevaluation management treatment of patients during office visits and othertasks related to the visit consistent with his/her training and skills in ateambased PatientCentered MedicalHome environment. His/her primary roles are to assure efficientpatient flow through the office maintain neat clean and safe patient careareas and to promote patient satisfaction by interacting with patients in aprofessional friendly manner consistent with their needs.
- Phlebotomy skillson adult/pediatric patients
- Perform routinelab procedures on premises (waived testing)
- Accurate recordkeeping and logging of all tests inhouse or sent to outside lab per labprocedures
- Distribute labresults to appropriate providers and data entry personnel as needed
- Keep filinguptodate
- Order supplies asneeded
- Maintain qualitycontrol records
- Perform any other dutiesas requested by supervisor
Supporting clinical team to ensureeffective patient flow
Assurepatients medical records are complete prior to visit. Scrub records in order to update physician onpending clinical updates for each patient.Huddle with physician/ nurse practitioner/ BH therapist prior to thebeginning of the session to discuss various tasks that may have to be updatedon each patient.
Greetpatients in waiting area and escort to exam room.
Assistwith admission process:
- Use doubleidentifier to determine accurate patient information
- Document chiefcomplaint or symptoms in the medical record
- Document currentmedications and prescriptions that need to be renewed
- Review records forimmunization needs
- Perform EKGs perorder of clinician
Instructpatient how to prepare for the physician or nurse practitioner (assisting ifnecessary)
Anticipateand set up special equipment and/or supplies needed for the visit.
Alertthe physician or nurse practitioner when the patient is ready and communicatepertinent clinical information.
Assistprovider as required
Interpretor assist with accessing interpretation through telephonic access during visitas required
Assistpatient through checkout process
Prepareroom for next patient
Respondto needs to expedite visits and keep providers on schedules
Stockexamination room
Assist physician or nurse practitionerwith patient care during the visit
Adhereto hand hygiene and standard precaution guidelines.
Providecare appropriate to age group of patients in practice setting and document dataper practice protocols:
- Take and record ageappropriatevital signs
- Measurements andrecording of BMI (height and weight)
Provideinstructions for specimen collection
blood(phlebotomy)
- clean voided urine
- sputum
- stool for occultblood
- rapid streptesting (drop off)
- UCGs (pregnancytests)
- Assist with throatcultures and pap smears
Assistphysician or nurse practitioner with patient examination procedures andtreatments as directed.
Performother tests procedures and treatments as directed.
- simple drysterile dressings
- EKG
- Pulmonary functiontests
Documenttesting/results per practice protocols
Assist the physician or nursepractitioner with work outside the visit related to managing a panel ofpatients.
Performdesignated tasks related to tracking test results and may communicate normaltest results to patient as directed by physician or nurse practitioner.
Receivepatient messages review with physician or nurse practitioner (teams) and takeaction as directed.
Expediteprescription renewals as directed by the prescribing provider.
Assistphysicians and nurse practitioners in coordinating care with/making referralsto community agencies for nonclinical services by referring patients to theResource Specialist on staff (team).
Maintain neat clean and safe examrooms and treatment areas.
Assurepatient care areas are neat clean and professional looking.
Assureexam and treatment rooms are properly stocked equipped and secured asapplicable.
Assureall equipment is in good working order.
Cleanequipment after patient use per office protocols.
Promote patient/customer satisfactionby interacting with patients in a professional friendly manner consistent withtheir needs.
Adhereto Human Resources policies re: attendance and dress code.
Adhereto customer service philosophy in all patient interactions.
Communicateappropriately and effectively with patient.
Function as an integral part of thepatient care team
Interact in a professionalcooperative way with other staff and team members.
Accept delegatedresponsibilities in a positive manner.
Offer help to others when notbusy.
Before leaving the practicefor breaks/lunch make sure adequate coverage is available.
Engage in constructive problemsolving with team members.
Attend and participate inhuddles and staff meetings on a regular basis.
- Minimum of highschool diploma GED or equivalent required
- Graduate ofapproved Medical Assistant program required
- Medical Assistantand Basic Life Support certification required.
- One to two yearsexperience preferably in an ambulatory setting preferred.
- Phlebotomy experienceon adults and children required
- Current Basic CPRcertification required
- Must be bilingual.Fluency in Spanish French Haitian Creole or Mandarin/Cantonese stronglypreferred.
- Good communicationskills
- Good phlebotomyskills
- Experienceperforming waived testing procedures
- Sound judgment andproblem solving ability.
- Ability toprioritize
- Ability to handlemultiple tasks in a busy environment and see them through to completion
- Accuracy andattention to detail.
- Computer literacy(ability to use Microsoft Word Microsoft Outlook scheduling system trackingtools)
Massachusetts GeneralHospital is an Equal Opportunity Employer.
By embracing diverseskills perspectives and ideas we choose to lead. Applicationsfromprotected veterans and individuals with disabilities are stronglyencouraged.
Employment Type
Full-Time
