Senior Director of Network Operations Enrollment
Senior Director of Network Operations Enrollment
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Job Description
WHAT YOULL DO
NCS seeks an experienced highly organized detailoriented energetic operational leader who has experience in the NYC charter education world and is committed to urban education. We are looking for someone with prior leadership experience and someone who is excited by the challenge of working for a growing organization that has plans to replicate. This role reports to the Chief of Staff.
The Senior Director of Network Operations & Enrollment will be responsible for supporting schoolbased teams with the daytoday operations at all campuses. They will oversee the operational policies and procedures of the school including recruitment admissions facilities etc. The successful candidate will be highenergy handson and willing to do whatever it takes. They will work very closely with the Chief of Staff and be the leader of the operations for the network.
The core responsibilities of the Senior Director of Network Operations & Enrollment role at Neighborhood Charter Schools include:
Network Operations Leadership
- Provide strategic direction and oversight for school operations teams ensuring alignment with the networks mission and goals.
- Develop implement and refine networkwide policies and procedures to improve operational efficiency.
- Ensure compliance with all federal state and local regulations including charter agreements and reporting requirements.
- Ensure strategic alignment and collaboration across campuses.
Enrollment Strategy and Oversight
- Design and lead the networks enrollment strategy to achieve annual student recruitment and retention targets.
- Collaborate with school leaders to develop campusspecific enrollment plans and initiatives.
- Analyze enrollment trends and demographic data to inform targeted recruitment efforts.
- Oversee marketing and outreach strategies to ensure a consistent and compelling message to prospective families.
- Monitor and report on enrollment progress providing actionable insights to leadership.
- Create partnerships with neighboring schools to increase enrollment.
- Work with schoolbased leadership teams to create strong retention strategies.
Facilities Management
- Oversee the maintenance safety and development of school facilities ensuring they support a positive learning environment.
- Ensure operational readiness for new campuses including facilities preparation systems setup and staff training.
Operations Team Development
- Support and develop the Directors of Operations at each school providing coaching and guidance to drive performance.
- Build and maintain a highperforming network operations team through professional development and ongoing support.
- Foster a culture of collaboration accountability and continuous improvement.
Budget and Resource Management
- Partner with finance teams to develop and manage operations budgets across schools.
- Identify and implement costsaving opportunities without compromising service quality.
- Ensure appropriate allocation of resources to support schools and meet operational goals.
Data and Performance Monitoring
- Use data to evaluate operational effectiveness and identify areas for improvement.
- Create and monitor key performance indicators (KPIs) to track operational success and enrollment outcomes.
- Report progress and challenges to network leadership regularly.
Experience And Qualifications
- Bachelors degree required
- A minimum of 5 years of experience as a Director of Operations of a NY charter school and/or network and leading student enrollment is required.
- Track record of exceptional performance and driving towards outcomes when there is organizational complexity and transition management
- Knowledge of how to build a solid and cohesive team
- Highly collaborative a track record of achieving through influence in the absence of direct management authority
- Strong operational mindsets and skills able to keep lots of simultaneous projects and initiatives running on time with attention to detail and
- Ability to build relationships and effectively interact with a broad range of stakeholders with different interests and needs
- Exceptional reasoning problemsolving and strategic thinking skills
- Highly effective at communicating orally and in writing to a range of audiences
- Ability to work proactively in an ambiguous dynamic fastpaced environment
Compensation:
- Competitive salary commensurate with experience
- Comprehensive benefits package including medical vision and dental insurance
- Competitive retirement plan
- Parental leave
- Tuition reimbursement
- Provided with a smartphone and laptop
- The starting salary is $130000
Required Experience:
Exec
Employment Type
Full-Time
