Analyst HR Operations
Analyst HR Operations
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$ 80000 - 85000
1 Vacancy
Job Description
Location
Brookfield Place New York 250 Vesey Street 15th FloorBrookfield Culture
Brookfield has a unique and dynamic culture. We seek team members who have a longterm focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.
Job Description
Human Resources Services (HRS) is an internal function providing global operations and business support across Brookfields lines of business.
Position Summary
As a member of the HR Service Desk (HRSD) theAnalyst HR Operations will primarily be responsible for providing daytoday HR administrative support in the various HR functions including HRIS (Human Resources Information Systems) administration and reporting recruitment onboarding job change and terminations. The primary responsibility is to ensure quality customer service to both employees and the larger global HR team. This role supports global transactions for Brookfield Asset Management and affiliate organizations.
Responsibilities
ProvideTier 1WorkdayHR customer service supportto employees and various teams(HRPayroll Benefits)globally.
Respond to requestsgenerated via tickets email inquiry chat or telephone inquiries in a timely and consistent manner ensuring all requests are logged into the case management system
Providetransactionalassistancewithin Workday for new hire job change onetime payment leave and terminationbusiness processes
Provide employee assistance withselfservicetransactions within Workday
Update and maintainSOPstrainingmaterials and other documentation as needed
Identify opportunities to improve processes recommend solutions or alternate methods to meet requirements
Follow up on outstanding ticketsto ensurerequests andissuesareresolved in a timely manner
Assist with and support HRS annual processes eg. Annual Talent Cycle Open Enrollment RRSP
Providing backup support with interview scheduling for the talent acquisition team
Support new joiners in completing onboarding activities
Support HR in administrative activities such as employment verification unemployment claims and other duties as assigned
Qualifications & Requirements
Customer service background and orientation
Postsecondary education
Minimum3years of administrative experience in Human Resources capacity in a professional services environment
Experience with anHRIS (Workdayexperience is an asset)in a highvolume shared services environment is preferred
Experience supporting various levels of employees
Ability to work with Excel to review and audit data using formulas such asVlookupsand pivot tables
Ability toindependentlysolve problems and exercise sound judgment using previous experience and analysiswhererequests are more complex or nonstandard
Analytical thinker
Excellent written and verbal communication skills
Conscientious with a strongattention to accuracy and details
Highly organized andable to manage multiple priorities
Selfmotivated to take initiative and ownership on issues and manage to resolution
Ability to handle confidential information
Intermediate to advanced computer skills including MS Office applications: Word Excel PowerPoint and Outlook
Salary Range: $80000 $85000
Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly we do not tolerate workplace discrimination violence or harassment.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position however only candidates selected for prescreening will be contacted.Required Experience:
IC
Employment Type
Full-Time
