Strategy Operations Product
Strategy Operations Product
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Salary Not Disclosed
1 Vacancy
Job Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.
About the team
The recently reorganized Product Operations team works across all Product teams at Stripe to ensure our product development and delivery processes are optimized and set up to deliver the highest quality products for all our users. The team helps to align gotomarket (GTM) and Product across various business verticals and lead critical crossfunctional programs.
Our teams mission is to enable efficient usercentered product development at scale. We create manage and improve the central programs across Stripe that help us manage tensions as a growing tech company from aggregating user feedback to planning to establishing launch processes and helping create frameworks for strategic resource allocation.
Our programs facilitate crossteam information sharing throughout the development life cycle. We have aparticular focus in ensuring that GTM and Product teams are tightly aligned in how we win users todayand plan for the future.
What youll do
You will be responsible for building and optimizing an end to end vertical program that enables product development and delivery on a global scale. Youll work closely with Product Operations and Revenue generating teams across Stripe to deliver strategic projects and program improvement.
We are looking for someone who has experience leading largescale highly crossfunctional programs or products spanning product and operations/sales is able to distill complexity into clarity and drives impact and velocity across teams. They have had experience working in or closely with Product and have had experience owning a business vertical or a full stack program where they are the ones ultimately responsible for the outcome metrics.
They are curious driven focused and detailoriented able to influence without authority relentless in driving to closure and able to build strong relationships. They thrive in a fastpaced ambiguous environment. They are strategic able to see the big picture and business context and able to find creative solutions as a result.
Responsibilities
- Create systems to capture prioritize and track user requirements
- Design and run complex processes across product and operational teams
- Continuously examine experiment and implement measured improvements to our operational model and processes (e.g. automating tasks improving workflows developing repeatable methodologies)
- Facilitate project/program retrospectives and then implement the changes needed
- Build with a mindset of scale and flexibility for all internal and external stakeholders
- Partner with other teams to help them execute on important strategic initiatives or driveoperational scale and efficiency
- Build and communicate out biweekly program efficacy and efficiency metrics to leadership and partnering orgs
Who you are
Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.
Minimum requirements
- 11 years of experience in similar or related technology roles ideally in a multiproduct or platform company
- Significant experience working with crossfunctional stakeholders on projects with both depth and breadth in their complexity
- Have an ownership mentality and doing whatever it takes to execute on complex projects
- Proven track record for working well across teams and with external partners
- You are an operator and have a processoriented mindset and ability to influence people to get things done
- Clear and strong experience building and executing programs from scratch and measuring their impact
- Excellent written and verbal communication skills and use them to effectively roll out large scale programs
- Analytical mindset to bring the data to tradeoffs discussions and build the correct metrics to measure your programs success
- Strong written and verbal communication skills building strong relationships with stakeholders and teams around the organization
- Strong projectmanagement skills with the ability to handle multiple highpriority projects in a highly demanding environment
- An extremely responsive and collaborative teamplayer mentality
- Excellent judgment and demonstrated ability to handle timesensitive work
- Experience on a wide variety of projects learned new things and directed your own work from day to day
Preferred qualifications
- 2 years of Product Management experience or consulting experience at a top tier management consulting firm
- P&L experience or experience owning a business vertical
- Experience at a company with a global user base
- Experience at a company with a multiuser strategy (enterprise SMB self serve) and multiproduct
- Experience at a company during the its scale phase
Employment Type
Full Time
