What success looks like in this role:
The Microsoft 365/ Teams Subject matter expert position works with customers management and peers to design configure and implement Teams Office 365 OneDrive for Business SharePoint and other Microsoft messaging and communications services.
Support includes specifications; installation configuration and testing of services; establishing guidelines and standards; support of existing infrastructure and users project support as directed and other technical support functions. The Chosen Candidate will provide subject matter expertise in support of Teams and Office 365 core services
Responsibilities and Accountabilities:
- 6 10 years experience with Office 365 migration support of migration tasks consulting or working in the enterprise customer arena
- Experience with O365 SharePoint Administration & Teams
- Extensive experience with designing and implementing Teams including:
- Teams Voice with Direct Routing and Microsoft Calling Plans
- Call Flows and auto attendants
- Emergency locations and calling
- Meeting Live Events and Messaging Policies
- Teams and M365 Group Governance
- Meeting room planning including setup and devices
- Extensive experience writing editing and maintaining PowerShell Scripts
- Experience with designing and Implementing OneDrive for Business
- Experience in designing and implementing SharePoint
- Extensive experience performing discovery and writing scoping and levels of effort for delivering solutions that meet customer business functional and technical requirements
- Facetoface customer engagement skills
- Excellent written oral and presentation skills
- Ability to explain technical procedures in business terms so that customers understand
- Ability to develop strategic customer relationships gain trust and respect for the team
- Able to solve complex technical problems through sound and methodical troubleshooting
- Microsoft Teams Administrator and/or M365 Administrator Certification highly desired
- Handson experience in developing business process automation using (Nintex Power platform)
You will be successful in this role if you have:
- NV1 Security Clearance is required.
- Must be an Australian Citizen
- Strong understanding of ITIL specific to Change & Release management
- Experience in managing largescale transition projects
- Ability and willingness to take direction from CDEs and Client Executives
- Able to adapt to a changing technical environment
- Ability to coach other members of the team in their area of expertise
- Ability to communicate clearly with all team members and endusers
- Ability to work with a sense of urgency
- Customerfacing presentation and consulting skills
- Strong knowledge of Microsoft PowerShell
Certifications:
- ITIL Foundation (optional)
- Certification on O365 MS Teams and Power platform (Optional in case of Good knowledge)
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free:(Prompt 4. US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
IC