Sr Records Information Specialist Information
Sr Records Information Specialist Information
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Job Description
Job Purpose
The primary responsibilities are supervising the work ofothers and independent work; to perform detailed reviews of property records;reading analyzing and interpreting contracts legal documents and otherrecords to establish ownership/rights of property. Compares various data toensure all critical information is recorded. Applies proven problemsolvingskills to reconcile discrepancies between multiple record sources. Acts asliaison between corporate office and location staff. Serves as an example inperforming high quality heavily detailed work with accuracy and efficiencydaily. Maintains professionalism when interacting with team location staff andother organizational groups.
Job Description
- Review multiple data fields including name address date andother critical information for completeness and accuracy
- Responsible for data entry of reconciled and reviewed criticalinformation listed above and other vital statistics
- Reconcile discrepancies between multiple record sources
- Utilize superior attention to detail to identify variances inlocation records including ownership dates and transfers
- Physically retrieve records from various locations (vaultsshelves file cabinets attics basements etc. to perform daily tasks
- Assists with quality assurance and some analysis of Excelspreadsheets
- Assist with property verification walks with locationmaintenance representative
- Perform quality reviews of completed reconciliation work
- Assists in creating and implementing improvement solutions toexisting processes as well as corporate driven policies and procedures relatedto field operations
- Manages workload and provides summary reports to management whennecessary
- Identifies opportunities to streamline tasks associated withdaily work functions
- Work with the other departments to ensure database updates arecorrect and correctly linked in system
- Adapt to changing work requirements and environment as needed
- Provides analytical and special project support to the offsiteProject Manager
- Assists Project Manager with analyses and Excel spreadsheetpreparation
- Assists in defining measuring and tracking key performanceindicators to drive and support the document team
- Works with group leadership to complete high priority projectsand interacts with other corporate departments to manage data flow anddeadlines
- Track attendance of Records Information Specialists and DocumentSpecialists
- Addresses the teams daytoday questions troubleshooting asneeded
- Performs quality checks of Records Information Specialists workto identify progress and potential training needs
- Ensures policies procedures processes standards andworkflows are communicated to the Team
Qualifications
- High school diploma or equivalent; Bachelors degree inBusiness Accounting or Finance or relevant field of study preferred
- A minimum of 4 years applicable work experience in arearequiring strong attention to detail (e.g. experience auditing contracts andfinancial records) metric reporting and data analysis
- Lean/6sigma experience a plus
- Leadership skills
- Strong problem solving abilities
- Intermediate Excel skills (formula creation pivottables andother intermediate functions)
- Proficiency in Microsoft Word PowerPoint and Outlook
- Highly detailoriented with a careful eye for quality controland presentation of work
- Ability to travel 100
- Selfmotivated and driven to produce results within tightdeadlines and with maximum quality within allowed time constraints
- Able to lead motivate and influence team with professionalismand a strong commitment to project/departmental objectives
- Advanced verbal and written communication skills including theability to create presentations and speak in front of groups
- Knowledge of Funeral and/or Cemetery field operations preferred
- Project management skills/experience preferred
Required Experience:
Senior IC
Employment Type
Hourly
