Shift Leader
Shift Leader
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Job Description
Shift Leader
New location coming soonRochester NH at The Ridge!
Jersey Mikes is looking for highly motivated individuals to join our Legend Subs family! You are worth it! We offer a Sub Above pay and additional tips. The better you are behind the line the more money you make!
Our culture at Jersey Mikes is one of giving and making a difference in someones life including yours. We believe that loving your job and the community that we serve creates a happy team member and repeat customer. Would you like to be part of our do good feel good company
We have a wide range of positions and shifts available in our daily schedule from openers at 7am to midday shifts to closers at 9pm.
Who we are inviting onto our team:
Happy and energized by a lively environment
Friendly to your teammate next to you and the customer in front of you
Learning is fun
Being on time is easy
Teamwork is dreamwork
High fives are part of communicating
Advancement in the fastest growing QSR brand within our multiunit franchise Legend Subs
As a Shift Leader you will be responsible for overseeing the clearly mappedout operations under the guidance of your manager and ZenPut a taskbased management program on the stores iPad. Your role will involve supervising the team managing customer service and maintaining a high level of hospitality.
Supervise and lead a team of employees during your shift
Ensure excellent customer service is provided at all times
Assist in food preparation and ensure quality standards are met including slicer
Manage shift operations including opening and closing procedures
Handle customer inquiries complaints and resolve any issues that may arise
Train based on 7 Principles of Success company policies procedures & standards
Monitor inventory levels and place orders when necessary
Maintain cleanliness and organization of the restaurant or catering facility
Job Types: Fulltime Parttime
Pay: $1518 per hour
Expected hours: 20 40 hours per week
Benefits:
Above Average Pay
Hourly $1518 plus approx. $57 additional tips
Time & a Half/Overtime
Paid Training
Paid Bonus for Certifications (full time crew members)
IRA Match (full time crew members)
Health Vision & Dental Insurance (full time crew members)
Weekly Flexible Schedule
Free Sub per Shift
50 Off
Shift:
4 hour shift
8 hour shift
Day shift
Morning shift
Evening/closing shift
Jersey Mikes Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of giving and supporting our local communities so that all can be lifted together.
Jersey Mikes A Sub Above
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun personablediligent positive energetic eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them we would love to speak with you about joining our team!
A Shift Leader is responsible for supporting the management team in the of running their assigned location. This includes but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mikes experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A Shift Leader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctors note with a time frame for the restriction on your ability;
2. Work 3840 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make the way they interact and provide customer service and coming to work in a clean fitted and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
Maintain restaurant that is noticeably cleaner than others
Work in a fastpaced team driven atmosphere
Ability to multitask and work with a sense of urgency
Interface with customers and provide an exceptional experience
Full understanding of the terms accountability and integrity
Key Holder
Perform all tasks related to opening and closing of store
Knows how to bake bread and perform all prep
Manage and lead crew of 2 to 5 people
Proficient in slicing
Qualifications for the job:
Education: High school degree or equivalent
1 Year QSR experience preferred
Other: Must be 18 years or older to operate the slicer
Serve Safe Certification Food Handler
Must have reliable transportation
Employment Type
Part-Time
