Executive Director - Student Services

To advance the colleges mission vision principles values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY:

Student learning permeates every aspect of the college experience and occurs both in and outside the classroom. The division of student services provides access to quality programs and services to support students in their efforts to achieve their goals. The Executive Director Student Services provides leadership of student recruitment involvement and engagement efforts and facilitates collaboration among the division leadership team to connect strategy to programs and services. The Executive Director is responsible for ensuring these programs contribute to student learning through quality evaluation assessment and improvement. This position advocates for prospective and current students and oversees programs that facilitate student success and wellbeing including student recruitment new student onboarding student life and activities federal and state grant programs and direct student support.

UNIVERSAL CORE COMPETENCIES:

• Advocate for Continual Improvement empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability working together with a willingness to take ownership and account for our actions.
• Champion Service anticipating needs and create a welcoming diverse and inclusive environment.
• Perseverance commitment to excellence even in the face of adversity or delay in achieving success.
• Lead regardless of title through positive influence.

• Directly oversees the following departments: Counseling Services Student Life and Recreation Student Engagement and Support and Admissions. These departments include five federal Trio programs two Student Food Pantries Career Services Iowa Hall Student Center College and Career Transition Counselors new student recruitment and orientation and the Michael J. Gould Recreation Center.
• Ensures that programs and services are welcoming accessible and effective through ongoing leadership planning assessment evaluation and resource allocation.
• Advocates for student needs and shapes college policy and procedure to support student success from prospect to graduation.
• Builds and maintains positive college and community relationships including faculty and staff K12 partners community nonprofits transfer partners etc.
• Contributes to the strategic leadership of the division of student services and partners with other divisions of the college to develop strategies focused on student recruitment engagement and success.
• Coaches supports and empowers a team of leaders and cultivates a culture of innovation and teamwork.
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• You provide outstanding customer service and serve as a positive representative of the student services division with the goal of improving student learning and success.
• You have strong oral and written communication skills.
• You possess a strong working knowledge of student engagement faculty affairs grants administration and student development.
• You are able to work efficiently effectively and independently in an environment with regular interruption.
• You collaborate and maintain positive relationships with students colleagues and the community to fulfill the Colleges mission.
• You evaluate and resolve issues of compliance and risk in the departments you oversee.
• You provide leadership for the development of student success strategies for all students and identify and address gaps in persistence and completion.
• You welcome value and nurture people of all backgrounds perspectives and experiences as well as support and promote an environment that accepts differences.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job which should not be considered an allinclusive listing of work requirements. Individuals may perform other duties as assigned.

Position involves working in an office setting. Occasional 1033 standing pushing pulling and grasping. Frequent 3466 reaching and viewing a computer and other types of close visual work. Constant 67100 sitting walking repetitive motion talking and hearing.

• Masters degree in student affairs higher education college student development counseling or related field.
• Five years of experience working in a higher education setting.
• Minimum of two years of supervisory experience.

PREFERRED QUALIFICATIONSLICENSES CERTIFICATIONS OR REGISTRATIONS:

• Professional experience in one or more of the supervisory areas.
• Experience in the community college setting.
• Experience supervising faculty.
• Experience supervising fulltime employees.