DescriptionQodea is Europes leading Google Cloud specialist consultancy. Were a team thats energised by innovation and delivering exceptional results for our clients. We deliver cutting edge solutions across data & analytics AI cloud infrastructure or security that drive digital transformation and enable our customers to scale modernise and thrive.
In joining Qodea youll work alongside specialists in their field and would have access to mentoring industryrecognised training and certifications and personalised development plans to support your career growth.
Were always looking for motivated and energetic people who are eager to learn and grow so if you want to supercharge your career join Qodea!
What youll do:
- Responsible for creating and maintaining the knowledge materials for the scope of the team regarding delivery on MSP customers.
- Act as an escalation point for support teams when managing requests and incidents from MSP customers.
- Act as a trusted advisor to customers developing a deep understanding of their technical challenges and leveraging GCP technologies patterns and practices to address them effectively.
- Work closely with the delivery teams Google and customer engineering teams to:
- Understand and use repeatable and consistent technology stacks across our customer projects.
- Help document and implement managed service processes that are aligned with a projects technology stack and customer requirements.
- Help to identify areas for service improvement (tools processes internal KPIs) across the teams to provide a consistent and integrated MSP experience for our customers.
- Follow & improve if applicable the best practices processes and procedures relevant to the teams activity.
- Ability and willingness to upskill and mentor colleagues in order to ensure a smooth delivery across teams.
- Maintain an awareness of emerging technologies. Propose new technologies for the team to consider.
- Possibility to represent Qodea in the relationship with Google or customers. Availability for potential customer visits based on the needs.
- Handle customer escalations and facilitate any patches or fixes as needed to resolve any issues relating to their data platform.
- Investigate issues in and maintain data models to support analytics and reporting
- Monitor and maintain data infrastructure to ensure availability correctness and performance
- Perform regular checks to ensure data pipelines and ML models are working correctly.
- Youll collaborate with the customer on a quarterly basis to ensure all requirements continue to be met.
- Scope and plan implementation of any customer changes/requirements
- Maintain automated data pipelines to support data ingestion ETL and storage
RequirementsWhat youll bring:
- Experience in performing a technical leadership role on projects and experience with transitioning projects into a support program
- Experience with Google Cloud Platform (GCP) services including Cloud Composer (Apache Airflow) for workflow orchestration.
- Strong experience in Python with demonstrable experience in developing and maintaining data pipelines and automating data workflows..
- Proficiency in SQL particularly BigQuery SQL for querying and manipulating large datasets.
- Familiarity with machine learning (ML) concepts algorithms (supervised/unsupervised learning) and ML tools.
- Experience with version control systems (e.g. Git).
- Strong expertise in Python with a particular focus on libraries and tools commonly used in data engineering such as Pandas NumPy apache airflow.
- Experience with data pipelines ELT/ETL processes and data wrangling.
- Dashboard analytics (PowerBI Looker Studio or Tableau) experience
- Excellent English written and verbal
- Worked in a client facing role previously and ability to communicate and translate business requirements into technical specifications.
- Collaborative proactive logical methodical and attentive to detail
- Willingness to mentor and coordinate more junior members of the team.
- A can do attitude and team player
How youll grow
- By being exposed to multiple long term contracts you will have the opportunity to develop your skillset and increase your exposure to new and challenging business requirements.
- As a Senior you will become the goto person for some of the more junior colleagues which in turn will help you build the relationships within the teams but also potentially influence the ways of working and technical growth of some of your peers.
- You will be exposed to Google technology and will be provided with the opportunity to further develop your knowledge whilst delivering to our customers.
- Given the opportunity to gain industry certifications from Google attending and/or driving GDG events.
Benefits - Private healthcare scheme
- Company pension
- Death in Service 4x annual salary
- 10 paid learning days per year
- Regular opportunities for industry recognised training and certifications
- Opportunities to develop within a fast growingtech business with ambitious growth and impact goals
- Generous annual leave policy and your birthday off 36 days inclusive of bank holidays)
- Length of service awards
- Sabbatical leave for employees over 5 years service
- Market leading parental leave policies
- Company events opportunities to meet colleagues you dont see every day
Diversity and Inclusion Statement
At Qodea we champion diversity and inclusion. We believe that a career in IT should be open to everyone regardless of race ethnicity gender age sexual orientation disability or neurotype. We value the unique talents and perspectives that each individual brings to our team and we strive to create a fair and accessible hiring process for all. If you feel we can improve in any way please reach out to our careers team via email at or connect with us on LinkedIn via our Qodea Company Page.
Required Experience:
Senior IC