Pre-Certification I - Patient Access Pre Clrnc - Miamisburg - FTDays
Pre-Certification I - Patient Access Pre Clrnc - Miamisburg - FTDays
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Kettering Health is a notforprofit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with highquality care for every stage of life. Our serviceoriented mission is in action every day whether its by providing care in our facilities training the next generation of health care professionals or serving others through international outreach.
Campus Overview
Kettering Health Miamisburg
- Serving the residents of Warren Butler and Southern Montgomery counties for over 40 years.
- Kettering Health Miamisburg formerly Sycamore Medical Center is a fullservice hospital located minutes west of the Dayton Mall on MiamisburgCenterville Road off I75 in Miamisburg Ohio.
- The cornerstone services for KH Miamisburghave been Bariatric surgeries and Orthopedic care.
- Expanded services include emergency care sleep center mammography breast MRI cardiac catheterization lab wound center and DEXA scanning.
- 142 bed facility
- Awarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019.
- In 2020 KH Miamisburg received an A from the Leapfrog Group a national patient safety watchdog ranking among the safest hospitals in the United States.
- Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
- KH Miamisburg received several awards from Healthgrades:
- Outstanding Patient Experience Award
- Americas 100 Best Hospitals for Prostate Surgery Award 2020
- Joint Replacement Excellence Award 2020
Responsibilities & Requirements
KNOWLEDGE AND SKILLS REQUIRED:
- Ability to articulate the mission of Kettering Health and PreAccess
- Strong attention to detail and ability to take initiative to resolve inquiries and issues
- Demonstrated personal commitment to promoting and providing excelled customer service
- Demonstrated interpersonal customer relations and communication skills; remains patient while interacting with consumers and colleagues
- Exhibits desire to continuously learn improve service delivery and work in a team environment
- Ability to listen and document notes simultaneously
- Ability to read analyze and interpret verbal and written instruction
- Maintains high energy and positive attitude
- Ability to remain calm under pressure
- Adapts to change and balances multiple priorities in a fastpaced environment
- Demonstrates regular consistent and punctual attendance
- Effective communicator in English both orally and in writing
- Computer Proficiency: Microsoft Office Suite programs and basic keyboard typing skills
- Technological aptitude to accomplish additional programs and technologies including CRM telephony electronic health records and other potential systems
Preferred Qualifications
QUALIFICATIONS AND EXPERIENCE:
- High school diploma
- Oneyear customer service experience .
- Previous registration/medical/billing office experience preferred.
- Demonstrated competency in working in teams and ability to effectively communicate with all levels.
- Proficient in computer skills and phone skills.
- Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful caring and professional manner.
- Must have the ability to perform as a collaborative team member.
- Able to understand and maneuver through clinical documentation in EPIC and payer portal
Employment Type
Full-Time
