IT Help Desk
IT Help Desk
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Essential Duties & Responsibilities:
- Assumes responsibility for your communication efforts both internal to John H. Carter Co. Inc. and external to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements
- Schedule and complete installations patches and upgrades
- Perform onthespot client/server maintenance and troubleshooting
- Application support and troubleshooting of MS Windows platforms
- Provide user support in the installation setup and maintenance of MS Office Application Suite and its components
- Able and willing to be part of a callout schedule to provide troubleshooting and resolution activities both remotely and at location (when required)
- Ability to work independently in a fastpaced environment
- Follow John H. Carter Co. Inc. policies procedures and methodologies.
- Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities and to ensure that all communications between John H. Carter Co. Inc. and its stakeholders are precise.
- Basic TCP/IP network troubleshooting system installation /integration /implementation of new hardware and software components run programs per standard operating procedures print reports and other tasks as directed by the IT Manager.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company viaemail the Internet or in any form and/or method without a validand executedsearch firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts please submit your request to
Employment Type
Full-Time
