Lead ServiceNow Developer
Lead ServiceNow Developer
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Overview:
The Lead ServiceNow Developer plays a crucial role in the design development and implementation of ServiceNow solutions within the organization. This position is essential for enhancing operational efficiency through innovative IT service management where the developer will lead a team in automating manual processes improving service delivery and optimizing the ServiceNow platform. The individual will work closely with stakeholders to understand their requirements and translate them into technical solutions that align with business objectives. As a key member of the IT department the Lead ServiceNow Developer will serve as a mentor to junior developers sharing best practices and fostering a culture of continuous improvement. Their contributions will not only impact the technical aspects of service management but also enhance overall business productivity and user satisfaction.
Key Responsibilities:
- Design develop and deploy ServiceNow applications and modules.
- Lead the technical development team in delivering highquality solutions.
- Conduct system configuration and enhancements to existing functionalities.
- Implement and automate workflows and ITIL processes.
- Integrate with thirdparty applications using APIs.
- Perform code reviews and ensure compliance with coding standards.
- Provide technical guidance and mentorship to the development team.
- Collaborate with stakeholders to gather requirements and propose solutions.
- Manage ServiceNow upgrades and patching processes.
- Support incident management and troubleshoot complex issues.
- Document designs processes and standard operating procedures.
- Monitor application performance and optimize for efficiency.
- Facilitate training sessions for users on new features and functionalities.
- Stay updated on ServiceNow best practices and industry trends.
- Ensure compliance with security standards and best practices.
- Assist in the preparation of project timelines and deliverables.
Required Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field.
- 5 years of experience in ServiceNow development and administration.
- Strong experience in JavaScript HTML and CSS.
- Expertise in ServiceNow platform features and functionalities.
- Proficiency in building custom applications and managing modules.
- Understanding of ITIL principles and service management processes.
- Experience with REST and SOAP web services integration.
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Project management experience in Agile methodologies.
- ServiceNow Developer Certification highly desirable.
- Experience with database technologies and SQL.
- Ability to manage multiple projects simultaneously under tight deadlines.
- Experience in configuration management practices.
- A proactive approach to identifying and mitigating risks.
javascript,html,it,agile methodologies,css,cmdb,soap,csm,itil,servicenow development,database management,database technologies,servicenow,hrsd,rest,sql,configuration management
Employment Type
Full Time
Key Skills
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