Director RCM 100 Remote
Director RCM 100 Remote
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Job Description
Who We Are:
Vori Health is an awardwinning nationwide virtualfirst musculoskeletal medical practice focused on evidencebased care that treats the whole person. Using a unique care model to help patients find the best path forward Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician a health coach navigator and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.
Reporting to the VP Operations the Director of Revenue Cycle is responsible for providing oversight of all revenue cycle operations. This position will oversee and direct all revenue cycle activities initiatives and strategies across the organization and be responsible for ensuring optimal financial outcomes within their domain. In partnership with the VP Operations and other functionsin particular Finance Clinical and R&Dthe Director of Revenue Cycle Management will develop promote and enforce effective operating policies and procedures and continually seek mechanisms to streamline and automate processes. They will continuously monitor department KPIs and accounts for key risks and improvement opportunities and develop and drive forward recommended actions to address them. The ideal candidate for this role is equal parts strategic thinker datadriven operator and gritty doer who is not above getting into the field with their team to get the work done. Comfort within a highpaced startup environment is a must.
What Youll Do:
Essential Functions:
Develop implement and continuously evolve policies and procedures related to all aspects of the revenue cycle process including those related to valuebased reimbursement models patient billing and collections and client invoicing.
Monitor and drive consistent data collection and reporting across revenue management systems
Utilize department metrics and deeper analyses to drive continuous improvement efforts providing regular updates to leadership to ensure prompt attention to areas of concern
Work with the finance team to ensure the alignment of revenue recognition and the reserving or oversight of bad debt and writeoffs
Analyze accounts receivable and collection data trend issues and create and drive to completion action plans to address
Collaborate effectively within department and with other Vori Health functions to ensure revenue cycle management and other enterprise priorities are understood and executed in a timely manner
Where applicable develop and maintain external professional relationships with payers professional associations regulatory agencies and other healthcare organizations to monitor and influence
Be a change agent capable of guiding organizational leaders in initiating various change management initiatives with the view of leading and guiding the organization toward the future revenue cycle model
Management Responsibilities:
In partnership with VP Operations define communicate and hold team accountable to department goals and performance via KPIs
Provide direction and guidance that fosters a highperforming team environment through training managing metrics and development
Oversee both internal employees and external vendors to ensure each subfunction is consistently performing daily duties in a timely effective manner
Recruit interview hire and train new team members
Provide constructive and timely performance feedback and evaluations
Perform other projects and duties as assigned
Who You Are:
Required:
8 years of work experience in revenue cycle management preferably including experience in a startup environment
5 years of people management experience
Confidence when navigating data in various tools including BI dashboards and excel
Expertlevel knowledge of endtoend revenue cycle management workflows and tooling including demonstrated experience managing nonFFS reimbursement streams
A strong track record of driving optimal results or measurable improvements in RCM KPIs such as net days sales outstanding AR aging cash collections as a percentage of net patient revenue denial rates and favorable customer service scores
Strong financial management skills including the ability to financially analyze data for financial reporting budgeting forecasting AR analysis and staffing analysis
Extensive knowledge of Medicare Medicaid and general thirdparty payer billing and followup practices
Proven ability to motivate manage coach and mentor both supervisory and stafflevel team members
Superior judgment negotiation and decisionmaking skills
Ability to function well in a highpaced and resource constrained environment
Willingness to work alongside frontline staff to get work done
Strong communication skills in both written and verbal/presentation
Bachelors degree in business healthcare management or finance major
NicetoHaves:
Direct experience managing RCM in the musculoskeletal and/or telemedicine space
Direct experience overseeing AR across a multistate entity
Familiarity and/or certification in operational performance improvement and work management methodologiese.g. Lean Six Sigma
Authorized or able to provide required documents to work in United States.
Physical Requirements/Work Environment:
Remote work environment.
While performing the duties of this job the employee may be regularly required to stand sit talk hear reach stoop kneel and use hands and fingers to operate a computer telephone and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
EEO Statement:
Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports inspires and respects all individuals without discrimination on the basis of race color religion sex sexual orientation gender identity marital status age disability national or ethnic origin military service status citizenship or other protected characteristics.
Required Experience:
Director
Employment Type
Full-Time
