Ecommerce Executive Cult Beauty

Life at THG Beauty

We know that beauty isnt onesizefitsall. Our portfolio of leading retailers and iconic beauty brands caters to everyone everywhere empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1300 thirdparty beauty brands through online retail sites LOOKFANTASTIC Cult Beauty and Dermstore THG Beautys ambition is to be the global digital partner of choice across the beauty industry supporting the channel shift to online.

THG Beautys breadth of relationships is unique to the beauty market; it engages with brands as a retailer a brand owner and a product developer and manufacturer making it the industrys digital strategic leader.

About Cult Beauty

Who is Cult Beauty Well were a beautyobsessed team who share a common goal to become the most trusted beauty retailer in the world! Were all about intelligent beauty from the way we pick our everlustedafter brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. Thats why we only sell the products that truly blow us away and publish every review on our site.

To achieve this goal we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team youll be encouraged to share ideas and empowered to aim for the skies. Were a team so if we fail we fail together and try again. Cult Beauty has become the successful world leader it is because of our people. Were a closeknit family that recognises that our collective and community are much more valuable than the sum of their parts. Were not just here to sell the most unbelievably amazing beauty products in the world we also want to challenge the definition of what beauty is and use our platform to challenge the status quo both in our industry and society.

Why be a Ecommerce Executive at Cult Beauty

In order to achieve maximum performance we have a team of ecommerce experts that produce quality analytics and execute Digital Ecommerce Strategies for some of the best loved Beauty brands in the world.The eCommerce Executive role is an exciting opportunity for an ambitious individual that can bring fresh and innovative thinking to Ingenuity and play a key part in driving the account forward on its momentous journey.

Taking ownership of the endtoend ecommerce strategy the eCommerce Executive role is responsible for hitting KPIs monitoring marketing spend and ultimately working with the channel specialist team to create a winning 360 ecommerce strategy.

With a rapidly expanding brand portfolio this role offers you the opportunity to showcase your broad skillset and be ultimately responsible for Cult Beautys growth and progression.

As a Ecommerce Executive youll:

• Monitoring key site metrics including AOV Conversion Rate COS CAC Bounce Rate Traffic (new and returning) etc.
• Ensuring the websites & channels are kept uptodate with; correct offers correct gift offers updated banners new in products/brands regularly updated category pages.
• Identifying new and innovative ways to drive traffic to the website as well as developing and improving traffic from existing channels.
• Using analytics and our inhouse reporting platform to gain a strong understanding of the customer journey to optimise sales measure performance & define strategy.
• Identify & optimise online customer journeys through the website focusing on increase conversion funnels
• Work with buying teams to understand product positioning & target audiences. Feeding back into channel teams to refine plans.
• Set & manage budgets with channel leads continuously optimising & altering plan as data indicates
• Work in synergy with the rest of the THG team to identify new growth opportunities and ways in which to improve our brand reputation and presence & drive new customer acquisition at the lowest cost possible.
• Deliver best in class customer experience partnering closely with brand and customer service teams to brief and build engaging product pages that provide the customer with relevant information advice and conversion opportunity.
• Competitor product pricing & marketing analysis to ensure we are price competitive and market leaders in the industry.
• Creative management Ensure assets are available across site & marketing channels for launches merchandising imagery events marketing assets.

What skills and experience do I need for this role

• Commercially astute ambitious and driven; hungry for success and responsibility.
• Experience of managing budgets trading calendars sales forecasts and marketing channel traffic overviews.
• Manages their time efficiently enjoys problem solving and finding effective yet scalable solutions
• Experience of working in a fastpaced ecommerce environment; online retailing knowledge preferable.
• Strong communication skills has worked exceptionally as part of a wider team and has experience in working with multiple stakeholders
• Entrepreneurial thinkers are welcome those able to think outside the box best suited to a true startup agile environment with responsibility for decision making

Whats in it for me

Career Development

• Access bespoke development programmes that have been designed and developed by our inhouse L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industryleading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Dont want to work on your birthday We dont either! Enjoy your day off on us!
• Enhanced maternity and paternity pay depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12months.

Wellbeing Support

• Access facetoface and virtual appointments with our inhouse GP.
• Access our inhouse CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• Stateoftheart onsite gym.
• Access to our onsite physio.

Other Perks

• Save up to 12 on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50 staff discount on THG brands.
• Onsite staff shop.
• Access to onsite barber.
• Know someone who would be perfect for THG Refer them and get up to 1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.