Service Advisor Transmission Specialist 60K-75K Excellent Benefits Package
Service Advisor Transmission Specialist 60K-75K Excellent Benefits Package
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 60000 - 75000
1 Vacancy
Job Description
CarHop is seeking a customer service oriented but assertive Automotive Service Advisor to join our Colorado team. The Service Advisor will be based out of a CarHop store in Colorado and is responsible for overseeing warranty repairs and repairs of vehicles being prepared for sale.
The ideal candidate is prompt and reliable has superior mechanical knowledge and excellent communication. He/she will have a mechanical background and proven track record motivated to provide superior service.
Do you have 35 years of building modern transmissions
Do you have 35 years of diagnostic experience in a dealership or fullservice auto repair shop setting
Do you have basic computer skills (i.e. outlook Microsoft office like word and excel 10 key)
Responsibilities:
- Analyze repair orders from repair shops determine appropriate repairs & work within preestablished guidelines to authorize work to be performed
- Research and negotiate service terms with preferred service providers in proximity to new and existing CarHop branch locations.
- Research and negotiate service terms with parts providers order & arrange timely delivery of auto parts to specific preferred service providers.
- Partner with Reconditioning team to identify service issues with inventory vehicles & determine appropriate steps to remedy the issue.
- Correspond with internal CarHop staff as well as preferred service providers via email & phone & at times inperson (when necessary)
- Demonstrate close working relationships and cooperation with other work groups including Recon Buyers Branch Managers as well as within the Operations Team.
- Act as Liaison between the Company vendor & repair shop network.
- Consistently display calm and positive professional demeanor with internal and external customers and vendors in meeting our business needs
- Accurately document inventory information on location status of repairs and estimated time of completion as well as customer information on warranty repairs
- Provide technical information when necessary
- This individual must demonstrate company focus and follow established criteria in all decisions and communication keep the goal of profitable sales and customer satisfaction in mind
- High school diploma or GED required; ASE certification preferred
- Must be willing to work until 6:00 pm Monday Friday
- A minimum of 3 years of auto mechanic/technician warranty claims or service advisor/writing combined with required mechanic experience is preferred.
- Problemsolving skills and current mechanical aptitude
- Deescalation experience and/or advanced customer service/negotiation skills
- Knowledgeable about vehicle safety requirements
- Ability to build strong relationships with shops/vendors and display excellent verbal & written communication skills
- Ability to multitask and manage your workflow in a timely accurate and consistent basis
- Intermediate or advanced computer skills including experience with MS Outlook
- Must be willing to submit to preemployment criminal background inquiry and results must be consistent with company hiring standards
Service Coordinator Benefits:
- Great starting pay $60000 $75000
- Great work/life balance Monday Friday hours!
- Full health benefits (Medical/Dental/Vision/Flex spend)
- 401 (k) w/ company match
- Paid time off (PTO) and paid holidays
About CarHop:
CarHop an industryleader in the BuyHere PayHere marketplace specializing in helping those who have not quite perfect credit to achieve transportation independence! With nearly 40 locations nationwide and growing weve made a difference by Helping People Drive and changing the lives of thousands of people.
- Opportunity for advancement about 43 of CarHop staff have been promoted internally.
- A fun work environment filled with awesome people!
- A rewarding job experience helping people drive & changing lives! 90 of CarHop staff say they do meaningful work. We dont just provide cars we change lives!
- We give you the tools succeed with regular ongoing training coaching and mentoring.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion creed age sex national origin ancestry marital status familial status pregnancy disability (including those related to pregnancy or childbirth) military or veteran status membership or nonmembership in a labor organization sexual orientation gender identification genetic information status with regard to public assistance or any other characteristic or activity protected under federal state or local law.
Required Experience:
Senior IC
Employment Type
Full-Time
