Job Description
The Functional Business Analyst FBA plays a critical role in supporting and maintaining facility systems energy management systems environmental health and parking and transportation systems. This position serves as the bridge between business stakeholders and technical teams ensuring systems are aligned with operational goals and user needs. The FBA is responsible for gathering and analyzing business requirements facilitating technology implementations and optimizing processes to enhance system performance and functionality
Responsibilities
Maintain and support facility systems to ensure optimal performance and reliability. Collaborate with IT teams to troubleshoot and resolve system issues in a timely manner. Monitor system performance and recommend improvements or updates as necessary. Ensure data accuracy integrity and security within assigned systems Work closely with business units to understand their processes challenges and system requirements. Analyze business needs and translate them into functional and technical requirements for system enhancements or new features. Facilitate meetings and workshops with stakeholders to gather input and prioritize needs. Document workflows processes and system configurations to support operational transparency and decisionmaking. Develop and maintain reports dashboards and data visualizations to support decisionmaking and operational efficiency. Provide data insights to help business units achieve their strategic and operational goals. Collaborate with technical teams to design configure and implement system updates or new functionality. Test system changes ensuring they meet business requirements and do not disrupt operations. Develop and deliver enduser training documentation and ongoing support to maximize system utilization. Identify opportunities for process improvement and work with stakeholders to implement solutions. Other duties as assigned
Required Experience:
IC