Application Analyst II - Epic MyChart
Application Analyst II - Epic MyChart
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1 Vacancy
Job Description
Welcome to Ovation Healthcare!
At Ovation Healthcare weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support guidance and techenabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcares vision is to be a dynamic integrated professional services company delivering innovative and executable solutions through experience and thought leadership while valuing trust respect and customer focused behavior.
Were looking for talented motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcares corporate headquarters is located in Brentwood TN. For more information visit https://ovationhc.
JOB SUMMARY
The Epic MyChart Analyst will be primarily responsible for enhancing maintaining and supporting the Epic MyChart patient portal. The MyChart analyst will perform indepth analysis of patient and staff workflows and provide informed recommendations and solutions that meet the business requirements of the organization with a focus on improvements in patient experience.
EDUCATION REQUIREMENTS
Bachelors degree preferred with 3 years experience in relevant field or Associates degree with 8 years experience in relevant field or high school diploma with 13 years experience in relevant field.
EXPERIENCE REQUIREMENTS
Required: Certification in Epic MyChart and Ambulatory
Required: Proven experience in MyChart build including video visits open/direct scheduling questionnaires MyChart billing messaging in basket and proxy access.
Preferred: Certification in Epic Cadence or Epic Welcome
Preferred: Strong working knowledge of hospital / ambulatory clinical and/or business workflows.
LICENSURE/CERTIFICATION/LISTING
Valid Drivers License Valid Drivers License
Must satisfactorily complete required Epic certification testing.
Must maintain Epic certifications.
ESSENTIAL JOB FUNCTIONS
Thorough understanding Epic MyChart workflows
Collaborates with internal and external technical and end user groups to ensure applications and other thirdparty systems meet the organizations clinical and business needs when building and implementing the system.
Maintains knowledge of new technical concepts and solutions and their application to healthcare. Assists with implementation and support of thirdparty systems.
Performs indepth analysis of end user department workflows data collection report details and other technical issues as they relate to design and build decisions.
Involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
Understands and translates the business/clinical functionality into system configuration and workflow validations.
Plans prepares and executes test scripts for application testing new release testing integration testing and user acceptance testing.
Documents test results design change control system problems and internal procedures according to departmental standards.
Provides technical application support triage and troubleshooting for complex applications. Participates in oncall coverage for offhours and application validation during scheduled downtimes. Monitors the systems for data quality efficiency operation and data integrity and appropriately escalates issues/problems.
Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross functional applications utilized by the organization.
KNOWLEDGE SKILLS AND ABILITIES
Ability to multitask with excellent attention to detail.
Superior analytical problem solving research and decisionmaking skills.
Proven track record of academic and/or professional success.
Knowledge of business or clinical processes and workflows.
Strong communication prioritization and follow up skills.
Willingness to address issues and take ownership knowing when and how to escalate issues.
Ability to work independently and with a team in a collaborative environment.
Requires proficiency in the use of a computer for tasks such as creating/evaluating workflow diagrams testing creating documentation etc.
Required Experience:
IC
Employment Type
Full-Time
