Service Administrator
Service Administrator
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$ 27 - 32
1 Vacancy
Job Description
Its your time make it matter.
At Peterson we partner with our customers to build the future. For over 85 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges backup power at hospitals firefighting concerts and moving goods; we are everywhere you look. At Peterson you dont just have a career you have a purpose.
Our familyoriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.
You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.Peterson offers competitive wages generous benefits and promotional opportunities at a familyowned and operated business.Its time to use your skills and passion to do work that matters!
Job Description
Peterson Cat has the immediate need for an experienced Service Coordinator at our San Leandro CA location.
SUMMARY
The Service Administrator I performs administrative and clerical duties in support of the departments equipment service function and coordinates the departments scheduled service activities.
ESSENTIAL JOB FUNCTIONS
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
- Achieve and maintain service work in process (SWIP) service metrics ensuring work orders are closed according to company directives and guidelines working directly with Service Department Supervisors.
- Calculate and verify time card hours; enter time into system; reconcile labor recap and work closely with payroll as needed to resolve any discrepancies.
- Handle all electronic billing for the department.
- Work with electronic service operational reporting tools to ensure SWIP and other service information is maintained and updated.
- Perform data entry for all service work; open jobs as directed review and verify accuracy and completeness of work orders; make corrections as needed; update and maintain online system work orders; close jobs as notified.
- Establish and maintain electronic and hard copy files and filing systems; set up and maintain service reports records and schedules as needed or requested by service supervisors.
- Provide other clerical and administrative support to as may be needed such as: job quotes purchase orders and other related documents or reports requested.
- Maintain punctual regular and predictable attendance.
JOB SCOPE
This position serves in the capacity of the Administrative Assistant (or appropriate title) to provide support for clerical and administrative responsibilities (or perform duties) relating to the function of the group. General discretion and judgment are exercised routinely in the of job duties. If errors in judgment or professional of responsibilities are made the consequences to the to the Department can be significant.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily safely and in alignment with Petersons core values. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED; and a minimum of one year of directly related experience in business administration preferably in a heavy industrial environment; or an equivalent combination of education and work experience.
Must have excellent PC and data entry skills with good knowledge of relevant software.
CERTIFICATES LICENSES REGISTRATIONS
None required.
The hourly pay range for this position is: $27.59$32.00. We also offer a total compensation package in addition to base salary.
Peterson Tractor Co. is committed to equal employment opportunity and affirmative action. Minorities females veterans and individuals with disabilities are encouraged to apply. A drug screen and background check is required.Required Experience:
Unclear Seniority
Employment Type
Full-Time
